What is better Salesforce Service Cloud or Infor EAM? Buying the best IT Asset Management Software product is all about comparing numerous solutions and determining the top application for your specific needs. Our proprietary algorythm will give you an instant look at the general rating of Salesforce Service Cloud and Infor EAM. For overall quality and performance, Salesforce Service Cloud scored 9.6, while Infor EAM scored 9.6. On the other hand, for user satisfaction, Salesforce Service Cloud earned 97%, while Infor EAM earned N/A%.
Below it's also possible to look at their characteristics, terms, plans, etc. to determine what application will be more suitable for your situation. An important feature to evaluate is whether the app lets you to toggle on/off limitations on different types of users to limit the exposure of any confidential corporate data.
We did our best to prepare reviews of all popular Customer Support Software products that you can find on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk, Freshdesk Omni, Zendesk.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
HxGN EAM’s SMB and enterprise pricing plan information is available only upon request. For more information and to get a quote, please contact its sales team.
HxGN EAM supports integration with existing business processes and workflows. In addition, it can be integrated with database and IT systems such as the following:
Oracle
SAP
Peoplesoft
JD Edwards
Geospatial Systems
ESRI
Custom or Legacy Systems
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
EMO, Drager Service, CERN
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A scalable enterprise asset management software solution that helps various industries maintain the safety, availability, and performance of their assets, improve compliance to standards, and reduce operational and maintenance costs. Its dynamic architecture ensures high uptime to meet the needs of businesses as they grow.
Every time you test various IT Asset Management Software software you shouldn’t only look at their list of features and available pricing packages. Pay attention to the fact that the product must be matching your work processes and business so the more flexible their offer the better. Learn which systems are supported by Salesforce Service Cloud and Infor EAM and be certain you will get mobile support for whichever devices you work on in your company. You should also learn which languages and countries are supported, as this might be a deal breaker for many firms.
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