What is better Salesforce Service Cloud or Cloud Wallet? If you want a reliable IT Asset Management Software product for your enterprise you need to remember to evaluate various options. It doesn’t have to be tricky, and can be as easy as matching their functions in a table like the one below. You will also get a quick idea how each product operates. For instance, on this page you can see Salesforce Service Cloud’s overall score of 9.6 and compare it against Cloud Wallet’s score of 8.0; or Salesforce Service Cloud’s user satisfaction level at 97% versus Cloud Wallet’s 100% satisfaction score.
The comparison will help you spot the strengths and weaknesses of each software, and make up your mind on which one fits you requirements better. Aside from the main features, the software that is easy to understand and use is always the better option.
Right now, the top solutions in our Customer Support Software category are: Zendesk, Freshdesk, Freshdesk Omni.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Both Salesforce Service Cloud and Cloud Wallet were evaluated by a group of independent B2B experts who carried out a full analysis of all crucial elements of each product. Their total rating was prepared with unique SmartScore system which provides an individual partial score to every component such as: main features, client support, mobile support, security, client satisfaction as well as market presence. Here at FinancesOnline we know useful features are not the only factor important to a company so we do our best to pay attention to all facets of a product prior to coming up with its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
