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Compare Salesforce Field Service Lightning vs ServSuite

What is better Salesforce Field Service Lightning or ServSuite? Finding the ideal Project Management Software product is all about evaluating numerous solutions and determining the top program for your specific needs. Our exclusive process gives you a quick look at the general rating of Salesforce Field Service Lightning and ServSuite. For overall quality and performance, Salesforce Field Service Lightning scored 9.4, while ServSuite scored 7.0. On the other hand, for user satisfaction, Salesforce Field Service Lightning earned 100%, while ServSuite earned 100%.

Below you can also check their features, terms, plans, etc. to find out which software will be more suitable for your needs. One key feature to evaluate is whether the app can enable/disable limitations on various types of users to protect any sensitive company data.

People who want to save some time or would like to get a Field Service Management Software - FSM recommendation from our team may want to try out these top choices for the current year: ProntoForms, Jobber, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Print-to-Mail
  • GPS Vehicle Tracking
  • Reporting
  • Customer Management
  • Invoices & Statements

Pricing Info

ServSuite’s SMB and enterprise pricing plan information is available only upon request. Please reach out to ServicePro’s sales team to obtain a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Johnson Pest Control, Massey Services, Western Pest Services

Integrations

ServSuite can be integrated with your existing barcode scanners, GPS Black Box vehicle tracking solutions, and phone systems.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A field service management software for service industry businesses.

Company Email

sales@servsuite.net

Company's Address

ServicePro
1535 Georgesville Road
Columbus, Ohio 43228
USA

Popular Alternatives

Product Name
Score

In the event you are still having doubts about which solution will be best for your business it may be a sensible idea to investigate each service’s social metrics. These metrics are usually a sign of how popular a given app is and how wide is its online presence.For instance, if you look at Salesforce Field Service Lightning LinkedIn page you’ll find out that they are followed by 1055129 people. In case of ServSuite the volume of followers on their LinkedIn page is 603.

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