What is better Salesforce Field Service Lightning or ServiceDeck? Reviewing products for the top Project Management Software doesn't have to be hard. On our review platform, it is possible to match Salesforce Field Service Lightning and ServiceDeck and immediately see their differences. We allow you to take a look at their capabilities, supported devices, support service, pricing, terms, and more.
You may also review their overall score (9.4 for Salesforce Field Service Lightning vs. 8.0 for ServiceDeck) and overall customer satisfaction level (100% for Salesforce Field Service Lightning vs. 96% for ServiceDeck). Spend some time and assess your leading choices and find out which one is best for your company. You should also assess the software vendor’s background; are they reliable and will they still be operating in the future?
We are aware that not all companies have the time to try out a wide range of different solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the Field Service Management Software - FSM category are: Salesforce Field Service Lightning, Freshdesk, monday.com.
Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A field management solution designed to connect the in-office personnel with the field-based workforce. To that end, it provides smart and fast delivery of information within the platform. This removes the need for constant phone calls, thus making fieldwork more efficient.
ServiceDeck offers a free plan, a standard team plan, and a quote-based enterprise plan. You can see the full coverage of the plans below. New users can also take advantage of the 30-day free trial offer to test out the software’s features and capabilities.
Individual – Free
Marketplace (available opportunities)
Manage quotes
Communication and chat
Manage work orders
CRM (import customers)
Scheduling and dispatching
Inventory management
Team management
Worker mobile application
Track labor and hours
Invoicing
Reporting
Integrations
Team – from $35/user/month
Everything from Free +
Support
Personalized workflow
Enterprise – Custom Price
Everything from Team +
Cloud or dedicated servers
Customizations
ServiceDeck also offers a feature customization ability should a customer require more features or changes in functionality. The implementation cost may vary for this service, ranging from zero cost to additional fees based on the complexity of the required changes. Another customization offer from ServiceDeck is the development of a ServiceDeck platform custom-built for a company’s specific requirements. Contact ServiceDeck for pricing and more information.
ServiceDeck streamlines business operations and improves efficiency through integrations with various software and services. Among the notable integrations are:
Stripe
QuickBooks
WordPress
OpenAI (coming soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A versatile, all-in-one platform designed to help businesses manage their operations and workforce more efficiently.
If you test different Project Management Software software you shouldn’t just study their features list and provided pricing packages. Pay attention to the fact that the app must be adjusted to your requirements and business so the more flexible their offer the better. Find our what platforms are supported by Salesforce Field Service Lightning and ServiceDeck and make sure you will get mobile support for whichever devices you work on in your company. You should also examine which languages and geographies are supported, as this could be a key element for many companies.
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