Salesforce Field Service Lightning
NOAWARDS
YET
Pricing:
Starting from $50
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Push notifications
- Automatic real-time updates
- Day view
- Guided instructions
- Centralized knowledge hub
- Collaboration
- Contact database
- Service reports
- Barcode scanner
- Service contracts
- Maintenance plans
- Offline priming sync
- Customized mobile app
- Polygon mapping
- Routing
- Dispatching
- One-click scheduling optimization
- Crew scheduling
- Return merchandise
- Authorizations
- Asset tracking & management
- Inventory management
- Work order management
- Contractor management
- Reporting & dashboards
- Service history tracking
- Field payment collection
- Native Android and iOS apps
Pricing Info
Pricing Info
For Managers/Employees
Mobile Employees
- Enterprise – $150/user per month (billed annually)
- Unlimited – $300/user per month (billed annually)
Dispatchers
- Enterprise – $150/user per month (billed annually)
- Unlimited – $300/user per month (billed annually)
Field Service Lightning Plus
- Enterprise – $200/user per month (billed annually)
- Unlimited – $350/user per month (billed annually)
For Contractors
- Contractor – $50/user per month (billed annually)
- Contractor Plus – $75/user per month (billed annually)
Integrations
Integrations
Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A field management solution designed to connect the in-office personnel with the field-based workforce. To that end, it provides smart and fast delivery of information within the platform. This removes the need for constant phone calls, thus making fieldwork more efficient.
Company Email
Contact No.
Company's Address
The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States
Salesforce Field Service Lightning Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified onboarding tools
- 360-visibility of customer journey
- Optimized Onboard CX
- Shared Workspace
- Measurable customer sentiments
- Project tracker
- Free training and support
- Gantt Chart
- Customized Client Portal
- Domain Customisation
- Custom email domains
- Document Collaboration
- In-built CSAT
- Project Overview
- Project Status Updates
- Document Spaces
- Roles
- Automated Task Reminders
- Project Plan
- Project Templates
- Document Templates
- Presentation Mode
- Custom Notification Settings
- Magic-link based access for Clients
- CSAT Report
- Project List View
- Custom Project Fields
- Custom Task Fields
Pricing Info
Rocketlane offers two plans and an enterprise pricing options:
Professional – $19/team member/month (billed annually)
$29/month (billed monthly) with a minimum of 5 users
- Unlimited projects
- Unlimited customer members
- Branded customer portal
- Project & document templates
- Customer approvals
- Customer login via magic link
- Status updates
- Timesheets
- All tasks view
- Zapier integration
- CSAT
Premium – $49/team member/month (billed annually)
$59/month (billed monthly) with a minimum of 5 users
All features of the Professional plan plus
- Task custom fields
- Project custom fields
- Salesforce integration
- Jira integration
- Custom domain
- Reports
- API
Enterprise – by quote
All features of the Premium plan plus
- Premium support
- Onboarding and training
- API – advanced rate limits
- Custom email domain
Integrations
Rocketlane integrates with the following systems:
- Salesforce
- Zapier
- Jira (coming soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Rocketlane is a collaborative customer onboarding solution that helps accelerate time to value as well as provide top-notch customer onboarding journey.
Company Email
care@rocketlane.com
Contact No.
Company's Address
Rocketlane, Inc.
340 S Lemon Ave #4560
Walnut, CA
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No Project Management Software will manate to cover all the requirements of a company. Even though core functionalities of Salesforce Field Service Lightning and Rocketlane are important you should also thoroughly study the integrations provided by each solution. Very often you will already be working with various kinds of B2B software in your company and it’s much more beneficial to go with apps that integrate well with each other. With that approach you will be able to guarantee a smooth exchange of information between your teams and apps, which can significantly reduce time devoted to migrating between one solution and the other.
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