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Compare Salesforce Field Service Lightning vs Resource Guru

What is better Salesforce Field Service Lightning or Resource Guru? Finding the most effective Project Management Software product is all about comparing different solutions and identifying the top program for your specific needs. Our exclusive system will give you a quick look at the general rating of Salesforce Field Service Lightning and Resource Guru. For all round quality and performance, Salesforce Field Service Lightning scored 9.4, while Resource Guru scored 8.6. On the other hand, for user satisfaction, Salesforce Field Service Lightning earned 100%, while Resource Guru earned 98%.

Below you can also check their characteristics, terms, plans, etc. to determine what program will be more appropriate for your situation. An important element to assess is if the software allows you to enable/disable permissions on various types of users to protect any confidential corporate data.

People who want to save some time or want a Field Service Management Software - FSM advice from our team might want to try out these top choices for the current year: ProntoForms, Jobber, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 8.6

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $2.50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Full team visibility
  • Personal dashboards and logins
  • Waiting list (for overbookings)
  • Utilization reports
  • Individual availability settings
  • Custom data fields for resources
  • Granular permissions
  • Advanced clash management
  • Powerful filters you can save
  • Add any type of resource
  • Time zone support
  • Absence and leave management
  • Overtime
  • Calendar sync
  • Report downloads

Pricing Info

Resource Guru offers 3three SMB and enterprise pricing plans, with the option of monthly or annual billing:

  • Grasshopper: from $2.50 per person, per month. Contains all standard features except reports and SSO.
  • Blackbelt: from $4.16 per person, per month. Contains all standard features including reports.
  • Master: from $6.65 per person, per month. Contains all standard features, plus reports, Single-Sign-On (SSO), plus data import and phone support.

All plans include the following features:

  • Unlimited projects
  • Unlimited clients
  • Personalized dashboards
  • Advanced clash management
  • Custom fields and filters
  • Time zone support
  • Flexible user permissions
  • API with webhooks
  • Automatic updates
  • Vacation tracker
  • Absence management
  • Calendar sync

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Vodafone, NEC, Intel, Roche, VMWare, Wunderman

Integrations

Resource Guru integrates with Zapier and Podio. Public API and Webhooks are also available for custom connections.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Resource Guru offers a fast, streamlined, and simple way to schedule people, equipment and other resources.

Company Email

happytohelp@resourceguruapp.com

Contact No.

Company's Address

112 Denbigh Street
London, SW1V 2EX
United Kingdom

If you are still having doubts about which service will perform best for your company it might be a sensible idea to investigate each service’s social metrics. These metrics are usually a way to see how popular each app is and how big is its online presence. For example Salesforce Field Service Lightning Twitter profile has currently 434054 followers. At the same time Resource Guru Twitter is followed by 450 users.

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