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Compare Salesforce Field Service Lightning vs FTMaintenance

What is better Salesforce Field Service Lightning or FTMaintenance? When you compare Salesforce Field Service Lightning and FTMaintenance, it is possible to see which Project Management Software product is the more suitable alternative. This ensures that your business can get the most productive and efficient program. You can study the specifics, like available tools, costs, plans offered by each vendor, offer stipulations, etc.

We also let you evaluate their overall scores to know which one looks to be more suitable. Salesforce Field Service Lightning has 9.4 points for overall quality and 100% rating for user satisfaction; while FTMaintenance has 5.0 points for overall quality and 100% for user satisfaction. Similarly, you can also check which software business is more reliable by sending an an email question to both and find out which one replies sooner.

Users who want to save some time or would like to get a Field Service Management Software - FSM advice from our team may want to examine these top choices for this year: ProntoForms, Salesforce Field Service Lightning, Freshdesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 5.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $40

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Work Order, Asset and Inventory Management
  • Preventive, Predictive and Mobile Maintenance
  • Automated work order activation, assignment, and distribution
  • Flexible maintenance calendar
  • Automatic notifications
  • Standardized work order closure process
  • Cloud-based and On-site solutions
  • Asset Hierarchies
  • Drag-and-drop capability
  • Asset Performance
  • Tracking and Reporting
  • Technical support

Pricing Info

FTMaintenance offers three license options, as well as additional one-time enterprise pricing licenses. Here are the details:

Cloud Subscription

FTM Cloud Lite – $40/month

  • 500 assets
  • Dedicated account manager, live phone support
  • Unlimited document storage
  • Dedicated virtual computer
  • Double authentication
  • Five-minute roll-back data backup
  • 99.99% up-time guarantee
  • US-based

FTM Cloud Lite+ – $80/month (12-month commitment)

  • Cloud Lite + Unlimited Assets and Mobile Access

FTM Cloud – $149/month

  • Cloud Lite + Unlimited assets, Inventory management, mobile management

One-time Cloud License – by quote

FTM On Premise – by quote

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Feature-rich, Cloud-based, on-premise, and easy to use yet robust CMMS solution for automation of maintenance tasks.

Company Email

Contact No.

Company's Address

FasTrak SoftWorks, Inc., P.O. Box 240065
Milwaukee, WI 53224-9003
USA

It may not always be enough to simply compare Salesforce Field Service Lightning and FTMaintenance against each other. While specific features, cost and user experience are all crucial and should be taken into account when making a final choice, you should also check out the recognition and awards won by each solution. In many cases a less known solution may turn out to be an excellent choice that was a winner of many industry awards such as our Great User Experience Award which reveals that regardless of limited market presence it’s a significant contender to the solutions that rule the market.

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