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Compare Salesforce Field Service Lightning vs FieldPulse

What is better Salesforce Field Service Lightning or FieldPulse? Finding the perfect Project Management Software product is all about cross-checking different solutions and identifying the top application for your specific needs. Our exclusive system will give you a quick look at the general rating of Salesforce Field Service Lightning and FieldPulse. For total quality and performance, Salesforce Field Service Lightning scored 9.4, while FieldPulse scored 7.6. On the other hand, for user satisfaction, Salesforce Field Service Lightning earned 100%, while FieldPulse earned 100%.

Below you can also check their characteristics, terms, plans, etc. to see which application will be more suitable for your company. An important feature to evaluate is whether the app can toggle on/off permissions on various types of users to secure any critical company data.

We did our best to prepare reviews of all popular Field Service Management Software - FSM services available out there, but among all the ones we reviewed these three deserved our special attention: Wrike, Salesforce Field Service Lightning, ProntoForms.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $50

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Push notifications
  • Automatic real-time updates
  • Day view
  • Guided instructions
  • Centralized knowledge hub
  • Collaboration
  • Contact database
  • Service reports
  • Barcode scanner
  • Service contracts
  • Maintenance plans
  • Offline priming sync
  • Customized mobile app
  • Polygon mapping
  • Routing
  • Dispatching
  • One-click scheduling optimization
  • Crew scheduling
  • Return merchandise
  • Authorizations
  • Asset tracking & management
  • Inventory management
  • Work order management
  • Contractor management
  • Reporting & dashboards
  • Service history tracking
  • Field payment collection
  • Native Android and iOS apps

Pricing Info

For Managers/Employees

Mobile Employees

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Dispatchers

  • Enterprise – $150/user per month (billed annually)
  • Unlimited – $300/user per month (billed annually)

Field Service Lightning Plus 

  • Enterprise – $200/user per month (billed annually)
  • Unlimited – $350/user per month (billed annually)

For Contractors

  • Contractor – $50/user per month (billed annually)
  • Contractor Plus – $75/user per month (billed annually)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Field management solution for managers, contractors, and mobile employees

Company Email

Contact No.

Company's Address

The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States

Popular Alternatives

Product Name
Score

NOAWARDS
YET

SmartScore™

OUR SCORE 7.6

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Job Scheduling & Dispatch
  • Customer Management
  • Recurring Jobs
  • Invoices & Estimates
  • FieldPulse Payments
  • Mobile Payments
  • QuickBooks Integration
  • Estimate/Invoice Editor
  • Job Costing/Cost Accounting
  • Payment Status Tracking
  • Electronic Signature
  • Time Tracking
  • Status Updates
  • GPS Tracking
  • Route Planning & Optimization
  • Customer Communications
  • File & Photo Attachments
  • Task Management
  • Invoice Item Repository
  • Custom Forms & Fields
  • Notifications
  • User Roles & Permissions

Pricing Info

FieldPulse has a simple enterprise pricing that starts at $39.00 per month and increases per additional user. This already gives users access to the web and mobile apps of the solution.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

FieldPulse can integrate with QuickBooks and Square.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A software purpose built for contractors that has a comprehensive set of tools for managing fieldwork and on-site workers.

Company Email

Contact No.

Company's Address

Flicent, Inc.
1601 Elm St, 32nd Floor
Dallas, TX 75201
USA

If you compare various Project Management Software products you shouldn’t only analyze their list of features and offered pricing plans. Pay attention to the fact that the software must be matching your requirements and business so the more flexible their offer the better. Learn which platforms are supported by Salesforce Field Service Lightning and FieldPulse and ensure you will obtain mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, as this could be a deal breaker for many businesses.

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