What is better Salesforce Essentials or Bitrix24? Today’s firms require the top Sales Tools product to continue to be competitive. On this page we help you with choosing the best software, by allowing you to assess Salesforce Essentials and Bitrix24 down to the very details of their individual modules.
You may also examine our overall scoring values, which rate the software overall quality and performance. Salesforce Essentials got a 9.6 score, while Bitrix24 has a score of 9.0. Likewise, you can compare their general user satisfaction rating: 100% (Salesforce Essentials) against 96% (Bitrix24). Bear in mind to select the solution that best answers your most urgent priorities, not the solution with the most robust features.
As of now, the best products in our CRM Software category are: HubSpot Smart CRM, Salesforce CRM, Freshsales.
Salesforce Essentials is packaged as one small business plan that integrates the lower-tier CRM and service features of Salesforce Cloud and Salesforce Service in one solution. The plan enables small businesses to leverage the Salesforce architecture for their sales, marketing and customer service needs.
Salesforce Essentials – $25/user/month (annual; $30 if monthly)
Salesforce Essentials connects with a wide array of business apps with AppExchange, such as:
G Suite
Facebook
Twitter
GetFeedback
Dropbox
HelloSign
MailChimp
Xactly
Nicereply
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Salesforce Essentials is a CRM platform that combines sales and customer service tools in one place. You can manage leads, sales opportunities, and accounts. It also includes support functionalities for various channels such as phone, chat, email, and social platforms. You can even automatically track meetings and emails.
Bitrix24 comes with an open API, so it’s easy to customize and integrate this system with other business solutions that you may be using. Integrations are available for Zapier, Quickbooks, Facebook, Freshbooks, Xero, Dropbox, Box, GSuite, Microsoft Office 365, Asana, Zoho, Pipedrive and almost all other popular SaaS products
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xerox, Samsung, Volkswagen, Vogue, PC Magazine
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bitrix24 offers tools for collaboration in key business processes like CRM, project management, time management, tasking, and document management. Its feature set also includes a daily planner and a time management module. Bitrix24 also provides a robust reporting module for tasks and performance.
Both Salesforce Essentials and Bitrix24 were reviewed by a team of independent B2B experts who carried out a thorough analysis of all crucial aspects of each service. Their total score was calculated using our unique SmartScore algorithm which provides an individual partial score to every component such as: main features, client support, mobile support, security, client satisfaction and media presence. We realize useful features are not the only factor important to a company so we make sure we pay attention to all facets of a product before giving it a final rating.
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