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Compare ReviewInc vs Birdeye

What is better ReviewInc or Birdeye? Buying the most effective Reputation Management Software product is all about cross-checking various solutions and figuring out the top program for your specific needs. Our proprietary algorythm will give you an instant look at the general rating of ReviewInc and Birdeye. For total quality and performance, ReviewInc scored 6.9, while Birdeye scored 8.8. On the other hand, for user satisfaction, ReviewInc earned N/A%, while Birdeye earned N/A%.

Below it's also possible to check their functionalities, terms, plans, etc. to find out which program will be more appropriate for your situation. One key feature to check is if the application allows you to toggle on/off limitations on different types of users to protect any sensitive company data.

People who want to save some time or would like to get a Reputation Management Software advice from our experts might want to try out these top choices for this year: Qualtrics CX, Yotpo, Hootsuite.

NOAWARDS
YET

SmartScore™

OUR SCORE 6.9

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $39.00

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Live Testimonial Feeds
  • Bi-Directional Integrations
  • Social Media Integrations
  • Review Site Monitoring
  • Customizable Review Forms
  • Configurable Response Emails
  • Flexible Dashboard
  • SEO-Ready Testimonial Feeds
  • Coupons & Surveys
  • Email Reports

Pricing Info

ReviewInc offers four SMB and enterprise pricing plans to meet the needs of different users. Check out the details, and decide which package works the best for your business:

Monitoring – $39.00/location/month/annual billing

  • 1 Business Location
  • 3 Users
  • 10 Review Sites Monitoring
  • Custom Dashboard
  • Reports & Alerts
  • Review Response Workflow

Premium – $149.00/location/month/annual billing

  • 1 Business Location
  • 10 Users
  • 25 Review Sites Monitoring
  • Custom Dashboard
  • Reports & Alerts
  • Review Response Workflow
  • Automatic & One-Click Social Media Sharing
  • Unlimited Review Collection
  • Custom Logo per Location
  • Custom Survey Questions
  • Custom Page & Email Thank You
  • Custom Follow-Up
  • Custom Coupons
  • Multi-Language Support
  • Mobile Optimization
  • Website Embed
  • Facebook Embed
  • Kiosk & Tablet Embed
  • SSL Embed
  • Email & SMS Review Requests
  • QR Codes
  • Multiple Design Posters
  • Website Testimonials
  • Facebook Testimonials
  • Rich Snippets on Google
  • Third-Party App Integration

Enterprise – request a quote

  • Up to 50,000 Business Locations
  • Unlimited Users
  • Unlimited Review Sites Monitoring
  • Custom Dashboard
  • Reports & Alerts
  • Review Response Workflow
  • Automatic & One-Click Social Media Sharing
  • Unlimited Review Collection
  • Custom Logo per Location
  • Custom Survey Questions
  • Custom Page & Email Thank You
  • Custom Follow-Up
  • Custom Coupons
  • Multi-Language Support
  • Mobile Optimization
  • Website Embed
  • Facebook Embed
  • Kiosk & Tablet Embed
  • SSL Embed
  • Email & SMS Review Requests
  • QR Codes
  • Multiple Design Posters
  • Website Testimonials
  • Facebook Testimonials
  • Rich Snippets on Google
  • API Integration
  • Custom Domain & Email
  • Multiple Review Flows

Agency – request a quote

  • Up to 50,000 Business Locations
  • Unlimited Users
  • Unlimited Review Sites Monitoring
  • Custom Dashboard
  • Reports & Alerts
  • Review Response Workflow
  • Automatic & One-Click Social Media Sharing
  • Unlimited Review Collection
  • Custom Logo per Location
  • Custom Survey Questions
  • Custom Page & Email Thank You
  • Custom Follow-Up
  • Custom Coupons
  • Multi-Language Support
  • Mobile Optimization
  • Website Embed
  • Facebook Embed
  • Kiosk & Tablet Embed
  • SSL Embed
  • Email & SMS Review Requests
  • QR Codes
  • Multiple Design Posters
  • Website Testimonials
  • Facebook Testimonials
  • Rich Snippets on Google
  • API Integration
  • Custom Domain & Email
  • Multiple Review Flows
  • Admin Portal
  • Marketing Materials
  • Demonstration Accounts

For more information, get in touch with ReviewInc through email, phone, or chat.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

ReviewInc has over 500 integrations available. These include CRM solutions, social networking platforms, help desk ticketing systems, and email marketing applications. The web-based customer review builder platform also connects with company social media accounts and online review sites.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A web-based online reputation management platform for businesses of all sizes.

Company Email

info@reviewinc.com

Contact No.

Company's Address

20750 Ventura Blvd, #355
Woodland Hills, CA 91364
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • online presence
  • Review monitoring
  • Review generation
  • Review management
  • Review marketing
  • Customer surveys
  • Social listening
  • Social ticketing
  • Business insight
  • Competitor analysis

Pricing Info

Birdeye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Birdeye is a reliable reputation management and customer experience software designed to help businesses transform their customers into powerful marketing engine.

Company Email

Contact No.

Company's Address

2479 E. Bayshore Rd, Suite 100
Palo Alto, CA 94303
USA

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

It may not always be sufficient to just compare ReviewInc and Birdeye against each other. While reliable functionalities, cost and user experience are all crucial and should be considered when making a final decision, you should also pay attention to the recognition and awards claimed by each product. Very often a less known service may turn out to be an amazing choice that was a winner of many SaaS awards such as our Supreme Software Award which shows that in spite of smaller market popularity it’s a significant contender to the products that dominate the market.

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