What is better REVE Chat or Cugic Live Chat? When you need a competent Customer Support Software product for your business you need to invest time and compare a wide range of alternatives. It doesn’t have to be challenging, and can be as easy as matching their traits in a table like the one below. You will also get a quick idea how each product functions. As an example, on this page you can check REVE Chat’s overall score of 8.0 and compare it against Cugic Live Chat’s score of 8.0; or REVE Chat’s user satisfaction level at 98% versus Cugic Live Chat’s 91% satisfaction score.
The contrast will allow you to spot the pros and cons of each application, and choose which one matches your requirements better. Beyond the main features, the solution that is easy to understand and use is always the better choice.
Our team put a lot of effort to prepare reviews of all popular Live Chat Software solutions that you can find out there, but among them these three deserved our special attention: Vision Helpdesk, Zendesk, Pipedrive.
Cugic Live Chat offers several SMB and enterprise pricing plans to meet the needs of different users. A free startup plan is also provided. Take a look at the details and select the best plan for your business:
Cugic Chat Lite – Free
1 agent account
30-day chat history
Embedded chat window
1 Concurrent Chat
Cugic Chat Professional – $13/seat/month or $10/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Department Wise categorization
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Cugic Chat Enterprise – $23/seat/month or $18/seat/month (annual billing)
Unlimited Chats
Unlimited agent accounts
Unlimited chat history
Pop-up or embedded chat window
Basic chat customization
Basic Chat Stats
API Integration
Cugic Chat Enterprise Plus – $46/seat/month or $37/seat/month (annual billing)
Cugic Live Chat integrates with the following business systems and applications:
Facebook
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Cugic is a live chat software that offers robust chat capabilities and other functionalities that help you convert your visitors into paying customers.
No Customer Support Software will be perfect enough to solve all the requirements of a company. While main features of REVE Chat and Cugic Live Chat should matter you should also thoroughly explore the integrations supported by a given service. In many cases your team will already be making use of other types of B2B software in your company and it’s always better to select products that integrate well with one another. That way you can guarantee a smooth transfer of information between your teams and services, which can really reduce time spent on migrating between one service and the next.
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