Bomgar Remote Support
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Application performance management (APM)
- Error tracking
- Code-level insight with inline errors and logs
- DB monitoring
- Dashboard & reporting
- Notification & escalation
- Error Escalation
- Code profiling
- Application performance management
- Server performance
- Contextual error & log management
Pricing Info
Pricing Info
Retrace Production – $25/month/server (Single Core) or $50/month/server (Multi Core)
- Code-level performance tracking
- App performance reporting & dashboards
- Server & application metrics
- Log searching and monitoring
- Error tracking & monitoring
- Alerts & notifications
- 30-day retention for detail data
- 1,000 errors/logs per device per minute
Retrace Dev/Test – $10/month (for pre-production server)
- All production features with 3 limitations
- 7-day data retention
- No alerts/notifications
- Rate limited to 100 errors/logs per device per min
Integrations
Integrations
Retrace integrates seamlessly with the following business systems and applications:
- Azure
- Windows
- AWS
- Linux
- Redis
- Tomcat
- PostgreSQL
- MySQL
- MongoDB
- Oracle
- Elasticsearch
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Retrace enables developers to quickly find bugs and improve application performance on QA/test and production servers.
Company Email
Contact No.
Company's Address
8900 Stateline Suite #100
Leawood, KS 66206
USA
Retrace Comparisons
Popular Retrace Alternatives
NOAWARDS
YET
Pricing:
Starting from $1,795
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Secure Remote Access
- Remote Desktop and Servers
- Help Desk Administration
- Collaboration Support
- Session Forensics
- Cloud Access Control
- Two-Factor Authentication
- Access Notification and Authorization
- Web and Mobile Consoles
- Access Extender
- Credentials Management
Pricing Info
Bomgar offers 3 pricing plans:
Cloud – $1,995 per concurrent license, billed annually
- Advanced features for teams. The vendor handles the infrastructure.
Term Appliance – $1,795 per concurrent license, billed annually (does not include the cost of the appliance)
- Advanced features for teams. Deploy in your own data center or on-site.
Owned Appliance – One-time purchase (get a quote)
- Advanced features for teams. Deploy in your own data center or on-site.
Integrations
Bomgar has pre-defined integration support for help desk ticketing systems. Additionally, the software interfaces with Agiloft, Autotask, BMC Software, CA, Cherwell, Dell-KACE, EasyVista, FreshService, Heat, Hornbill, HP Service Management, ISILOG, Microsoft Dynamics, Salesforce, ServiceNow, SunView ChangeGear, Symantec, SysAid, TOPdesk, and Zendesk.
Bomgar also integrates with credential managers such as HP ArcSight, Lieberman Software, ServiceNow, Splunk, and Thycotic. For more information regarding this service, contact support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
InterContinental Hotels Group, Williams-Sonoma, eBay
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A remote access software that provides security and IT professionals with a platform to conduct controlled and secure remote access. It is known to be a product that is easy to use. Bomgar Remote Support includes key features such as session forensics, collaboration support, and credentials management among many others.
Company Email
Contact No.
Company's Address
578 Highland Colony Parkway
Paragon Centre, Suite 200
Ridgeland, Mississippi 39157
USA
Bomgar Remote Support Comparisons
Popular Bomgar Remote Support Alternatives
If you are still having doubts about which product will work best in your case it might be a sound idea to take a look at each service’s social metrics. These metrics are usually a way to see how popular a given app is and how extensive is its online presence.For example, if you look at Retrace LinkedIn profile you’ll learn that they are followed by 589 users. In case of Bomgar Remote Support the volume of followers on their LinkedIn page is 4714.
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