Compare RepuGen vs. Totango

It’s a good idea to use our scoring system to provide you with a general idea which Customer Experience Management Software product is will work better for your company. For overall product quality, RepuGen attained 8.0 points, while Totango earned 8.8 points. At the same time, for user satisfaction, RepuGen scored 95%, while Totango scored 90%. Information regarding their characteristics, tools, supported platforms, customer support, etc. are available below to give you a more versatile assessment. Don’t forget to get only the tools your business requires so you don’t waste resources for functions that are unnecessary. We know that not all people have enough time to examine a large number of various solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Yotpo, Contactually, Intercom.
Comparison

RepuGen

VS

Totango

VS

RepuGen screenshot Totango screenshot
Pricing Details

Total Score

Our Score

8.0 ?

Our Score

8.8 ?

Customer Experience

Customer Experience

Customer Experience

95% ?

Customer Experience

90% ?

Pricing

Pricing

$79

by quote

Pricing Type

Pricing Type

Monthly payment | Quote-based Quote-based
Full Review

Full Review

General Info

General Info

RepuGen is a healthcare reputation and review management software that prevents almost every negative review by quickly identifying unhappy patients and notifying you about it.
Totango offers a clear view of engagement across multiple customer portfolios and segments.
Useful Links
Available Devices

Available Devices

Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows
Linux
iPhone/iPad
Mac
Web-based
Email Address

Email Address

info@repugen.com hi@totango.com
Available Plans

Available Plans

RepuGen offers several enterprise pricing options, depending on the number of providers you wish to manage. Give the details a look, and select the best plan for your business:

  • 1 Provider – $129/provider/month
  • 2-5 Providers – $99/provider/month
  • 6-9 Providers -$79/provider/month
  • 10+ Providers – By quote

Totango’s enterprise pricing is offered by quote only. The vendor will try to come up with a plan that fits your needs and budget. To request for a customized plan reach out to the vendor directly.

Supported Integrations

Supported Integrations

RepuGen integrates with any EMR system (Electronic Medical Record).

Totango can integrate with a wide range of third-party CRM and helpdesk apps. You can also add your custom solution via API.

  • Zendesk Helpdesk
  • Freshdesk
  • Desk.com
  • Salesforce
  • GoodData
  • CSV files
List of Features

List of Features

RepuGen FEATURES

  • Negative Review Protection
  • Positive Review Acquisition
  • Patient Service Recovery
  • Patient Sentiment Analysis
  • Immediate Patient Feedback
  • Reporting & Management Tool
  • Stand Out On Search Online
  • Reputation Monitoring

Totango FEATURES

  • Early warning systems
  • Account management
  • Success plays
  • Revenue center
  • Customer success campaigns
  • Customer segmentation
  • Activity streams
  • Conversion streams
  • Engagement score
  • Drill down to accounts
  • Cohort tables
  • Export
  • Dynamic filter
Pricing Details

Pricing Details

Learn more about RepuGen pricing Learn more about Totango pricing
Available Languages

Available Languages

English, India English
Vendor's Address

Vendor's Address

19800 MacArthur Boulevard Suite 300
Irvine, CA 92612
USA
1200 Park Place, Suite 200
San Mateo, CA 94403
USA
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Large Enterprises | Medium Business
Types of Support

Types of Support

Phone
Ticket Training
Phone Live Support
Ticket
Popular Customers

Popular Customers

Family Care Centers, MemorialCare Medical Group Pandora, AutoDesk, Zoom
Contact No.

Contact No.

+1-866-246-7891 +1-800-634-1990
Compare Products

Compare Products

Compare with Customer Alliance
Compare with Tagboard
Compare with Avochato
Compare with Rising Star Reviews
Compare with Feedb
Compare with Lithium
Compare with SaleMove
Compare with TRUSTist REVIEWer
Compare with FeedbackFive
Compare with OPINATOR
Compare with TeamGram
Compare with Freshdesk
Compare with SapphireOne
Compare with Data2CRM Migration
Compare with DealerCenter
Compare with Soffront CRM
Compare with LiveAgent
Compare with Pivotal CRM
Compare with Eudata
Compare with Appsee
Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

Page last modified

All the data, details and opinions that we presented in this table were collected from official vendor websites, advertising materials available online, actual experience from real customers as well as our individual hands-on use of every solution by a professional reviewer. We put a lot of effort to extensively study each solution, therefore we not only test it ourselves, but we also compare our observations with experiences of other users from the SaaS community.