Reptrics
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customer Onboarding
- Customer 360
- Playbooks
- Health Scores
- Automated Alerts
- Segments
- NPS Surveys
- Reporting & Analytics
Pricing Info
Pricing Info
Reptrics offers three enterprise pricing solutions suited to different scales of customer success teams. You can contact the vendor for a live demo.
Standard – $499/month
- Up to 3 Team Members
- 100 Accounts to Manage
- 100 NPS/CSAT Surveys
- 2 Integrations
- Segments & Playbooks
- Health Scores
Professional – $999/month
- All the benefits of Standard +
- Up to 8 Team Members
- 500 Accounts to Manage
- 500 NPS/CSAT Surveys
- Unlimited Integrations
- Team Dashboards
- Managed Onboarding
Enterprise – By quote
- All the benefits of Professional +
- Unlimited Team Members
- Unlimited Accounts
- Unlimited Surveys
- Custom Metrics
- Enterprise Management
- Single Sign On
Integrations
Integrations
Reptrics integrates with various popular apps such as:
- Gmail
- Zapier
- Slack
- Zendesk Support
- HubSpot
- Stripe
- Zoho CRM
- Salesforce
- Jira Service Management
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Adobe, NetApp, Varonis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Reptrics is a comprehensive customer success solution that helps B2B SaaS businesses boost customer retention and growth.
Company Email
Company's Address
Reptrics, Inc.,
500 E Kennedy Blvd, Tampa, Florida 33602,
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Personalized guides
- User and Guide Drilldown Activity
- User segmentation
- User activity/tracking
- Audit trail support.
- Time based in-product communication
- Visual analytics
- Guide rules and conditions
- Rich formatting and PDF export
- Release notes
- Branded guides
- Polls
- Embedded forms
- Help Widget
- Onboarding Widget
- API
Pricing Info
Iridize’s SMB and enterprise pricing is available by request for a customized plan. The vendor will also offer a free trial for prospective buyers, and a lifetime free plan for teams up to 100 users.
Integrations
Iridize has direct integration with Microsoft Dynamics, Salesforce and SharePoint. It also integrates with Zendesk and cloud solutions such as, ERP, HRM, LMS, CRM, help desk, web portals, project management and other SaaS products.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DellEMC, Sentry Insurance, Mediamath
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Iridize offers contextualized and personalized guides for smooth onboarding and employee training.
Company Email
contact@iridize.com
Contact No.
Company's Address
39 Shaul Hamelekh Blv
Tel Aviv 6492807
Israel
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You shouldn’t count on simply a wide set of features and adjustable pricing from a reliable Customer Experience Management Software. Almost as essential as main features is a top-notch customer support. You want to guarantee that when you have any questions about Reptrics or Iridize, or you run into a problem, or maybe you’ll need to request a certain change or feature beneficial to your business you can rely on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are offered. What is more, it’s a major asset if you can benefit from individual training or at the very least an FAQ you can use.
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