What is better Boomtown or TeamViewer? We are here to improve the cumbersome process of reviewing Customer Support Software products for you. In particular, on this page you can examine the overall performance of Boomtown (8.0) and compare it with the overall performance of TeamViewer (8.4). You can also match their overall user satisfaction rating: Boomtown (N/A%) vs. TeamViewer (N/A%).
Likewise, research their capabilities carefully to see which product can better deal with your company’s needs. In general, any business app must let you to immediately check the big picture, at the same time giving you quick access to the details.
We are aware that not all companies have the time to examine a large number of various services, so we prepared a list of recommendations that you may find useful. Our top selections for the category are: .
Boomtown offers three levels of enterprise pricing. The solution also provides a free package for businesses with limited communication needs. This and the paid bundles are outlined below to help you decide which one is the best for your organization.
Boomtown has pre-built integrations for the following software and applications:
Salesforce
Zendesk
Freshdesk
ServiceNow
Jira
Slack
Gmail & Google Calendar
Outlook Mail & Calendar
Facebook
Line
WhatsApp
In addition to these pre-configured integrations, Boomtown has robust APIs, SDKs, and APKs that you can utilize for connecting the solution with other third-party systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Paysafe, Paya, Elavon, Square, Vans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful customer support platform that leverages AI to create efficient agents and smarter chatbots.
TeamViewer supports integrations with the following business systems and applications:
Microsoft Outlook
JIRA
Spiceworks
ZenDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intesa Bank
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
TeamViewer is a software tool that enables you to remote control any computer over the internet within seconds and also conduct online meetings. It is straightforward to use. Just download the client and enter the target's details. Its free version is already a powerful tool for technical support operations.
In the event you are still having second thoughts about which solution will work best for your business it might be a good idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular every product is and how large is its online presence.For example, if you check Boomtown LinkedIn profile you’ll see that they are followed by 44 people. In case of TeamViewer the amount of followers on their LinkedIn page is 398.
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