What is better Boomtown or Atlassian Confluence? Reviewing products for the top Customer Support Software does not always have to be hard. On our review platform, we enable you to match Boomtown and Atlassian Confluence and quickly evaluate their varying features. We allow you to check their uniqe benefits, supported devices, support service, pricing rates, terms, and many more.
You can even assess their overall score (8.0 for Boomtown vs. 9.1 for Atlassian Confluence) and overall customer satisfaction level (N/A% for Boomtown vs. 98% for Atlassian Confluence). Spend some time and review your best alternatives and see which one is right for your company. Similarly, you have to consider the software vendor’s credibility; can you count on them and will they still be on the market in the future?
We did our best to prepare reviews of all popular products that you can find on the market, but among all the ones we reviewed these three caught our special attention: .
Boomtown offers three levels of enterprise pricing. The solution also provides a free package for businesses with limited communication needs. This and the paid bundles are outlined below to help you decide which one is the best for your organization.
Boomtown has pre-built integrations for the following software and applications:
Salesforce
Zendesk
Freshdesk
ServiceNow
Jira
Slack
Gmail & Google Calendar
Outlook Mail & Calendar
Facebook
Line
WhatsApp
In addition to these pre-configured integrations, Boomtown has robust APIs, SDKs, and APKs that you can utilize for connecting the solution with other third-party systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Paysafe, Paya, Elavon, Square, Vans
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful customer support platform that leverages AI to create efficient agents and smarter chatbots.
The Atlassian Developer Network also gives you the resources to build your own add-ons and have them listed on the Atlassian Marketplace.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Facebook, Skype, Microsoft
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Collaboration software that lets you build your own workspace through customized pages, which facilitate easier knowledge sharing, ease collaboration, and improve user engagement. The platform offers various built-in templates for Pages, along with features to help organize these pages. Inline and page comments also speed up the feedback process.
All the data, information and experiences that we offered in this analysis were collated from official vendor websites, advertising materials available online, real-life experience from real customers as well as our personal everyday use of every service by a professional reviewer. We put a lot of effort to thoroughly test every product, therefore we not only analyze it internally, but we also correlate our results with experiences of other users from the B2B community.
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