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Compare Ratesight vs ThoughtBuzz

What is better Ratesight or ThoughtBuzz? Examining products for the top Reputation Management Software need not be complicated. On our review platform, you can easily match Ratesight and ThoughtBuzz and right away see their unique elements. We allow you to examine their capabilities, supported devices, customer support, costs, terms, plus more.

You can even review their overall score (8.0 for Ratesight vs. 6.3 for ThoughtBuzz) and overall customer satisfaction level (N/A% for Ratesight vs. 100% for ThoughtBuzz). Take your time and assess your leading choices and see which one is best for your company. Likewise, you must assess the vendor’s background; can you count on them and will they still be operating in the future?

If you have to quickly identify the best Reputation Management Software according to our experts we recommend you check out these solutions: Yotpo, Qualtrics CX, Hootsuite.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $199

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Full access platform
  • Any device
  • Multiple locations
  • Bulk or single email
  • Text/SMS
  • Tablet mode and kiosk support
  • CRM integration
  • Dashboard
  • Website integration
  • Improved reputation
  • Monitor & reporting
  • Repair reviews

Pricing Info

Ratesight offers 3 pricing packages:

Professional – $199 per month

  • Dedicated Phone Number
  • 500 SMS/Invites*
  • SMS Promotions
  • SMS Campaigns
  • Unlimited Users
    *Bulk SMS 4 cents

Premier – $299 per month

  • Dedicated Phone Number
  • 1250 SMS/Invites*
  • SMS Promotions
  • SMS Campaigns
  • Unlimited Users
    *Bulk SMS 3 cents

Enterprise Plan – $$399+/month

  • Dedicated Phone Number
  • 3000+ SMS/Invites*
  • SMS Promotions
  • SMS Campaigns
  • Unlimited Users
    *Bulk SMS 2 cents

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Art of Beauty, Bristol Health

Integrations

Ratesight offers a comprehensive API to help you automate and integrate the application with your existing systems.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Ratesight is an online review management platform that companies can use to gather and track customer reviews.

Company Email

info@ratesight.com

Contact No.

Company's Address

Eagle Mountain, UT

NOAWARDS
YET

SmartScore™

OUR SCORE 6.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $5.78

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Social Media Management
  • Multiple Social Profiles Feeds
  • Post Scheduling and Publishing
  • Localized time-zone posting
  • Content drafts
  • Notifications workspace
  • Social Customer Engagement
  • Social Inbox
  • Unified customer profiles
  • Response templates
  • Conversation history
  • Case management
  • Priority rules
  • Tagging
  • Social listening
  • Source monitoring
  • Keyword grouoing
  • Hashtag tracking
  • Competitive benchmarking
  • Unified social trends
  • Collaboration
  • Context passing
  • Expert recommendation
  • Social Analytics
  • Account, customer, conversation, team, influencer and competition insights
  • Governance
  • Approval workflows
  • SLA administration
  • Roles and permissions
  • Audit trails
  • Configurable notifications and alerts

Pricing Info

ThoughtBuzz offers four SMB and enterprise pricing plans to choose from. Give the details a look, and select the best plan for your company:

Sample pack: Free

  • Five keywords
  • One track
  • Two social profiles
  • One user login
  • 45 days data history (excluding Facebook and Twitter)
  • 5,000 results/month
  • Two social public pages
  • Reporting

Starter pack: 8 Singapore Dollars/month (US$5.78/mo)

  • 10 keywords
  • 1 track
  • 5 social profiles
  • Private messages
  • 2 user logins
  • 90 days data history (excluding Facebook and Twitter)
  • 10,000 results/month
  • 8 social public pages
  • Reporting

Pro pack: 199 Singapore Dollars/month (US$143.86/mo)

  • 20 keywords
  • 2 tracks
  • 10 social profiles
  • Private messages
  • 3 user logins
  • 120 days data history (excluding Facebook and Twitter)
  • 30,000 results/month
  • 15 social public pages
  • Reporting

Enterprise pack: By quote

  • 25-unlimited keywords
  • 5-unlimited track
  • 25-unlimited social profiles
  • Private messages
  • 5-unlimited user logins
  • 180 days data history (excluding Facebook and Twitter)
  • Unlimited results/month
  • 25-unlimited social public pages
  • Reporting
  • API

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

P&G, WPP, Edelman

Integrations

ThoughtBuzz is an open API system which means you can connect it with virtually any third-party system or application. Contact the vendor for details and technicalities.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Social media management and monitoring platform with real-time insights for better publishing and management of social media profiles.

Company Email

Contact No.

Company's Address

988 Toa Payoh North #05-06
Singapore 319002

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

You should pay attention to the fact that while both Ratesight and ThoughtBuzz may offer a reliable array of features each software could be designed for a different business size. If you are studying different apps you may want to pay attention to a business type they are catering to. Specific functionalities could scale up with no problem for big enterprises but if you have a small or medium company it’s usually more sensible to stay away from paying for complex functionalities that you may never have a chance to use.

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