QueueMetrics-Live

NOAWARDS
YET
Pricing:
Starting from $8.08
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Over 200 metrics for calls, traffic, sessions.
- Embedded Softphones based on JsSIP.
- Configurable Wallboard
- Support up to 100 agents, unlimited queues and campaigns.
- Compatibility with any Asterisk version and configuration.
- Compatibility with Elastix and FreePBX.
- Localization in multiple languages (21 at the moment).
- Agent Panel
- Single and multiple reporting for queues/campaigns.
- Weekly activity breakdown in days or hours.
- Business targets measurement against SLAs.
- Staff performance analysis on Automatic Call Distribution / non-ACD activities.
- Customizable Question and Answer forms for live call grading.
- Complete performance reports by agent and by queue.
- Exportable reporting data to MS Excel, CVS, XML, PDF.
- Detailed real-time activity reporting with definable alarms.
- Multiple Customizable Real-time Wallboard mode.
- Agent screens via VNC screen-sharing server.
- Restricted Visitor mode for external inspection.
- Add/remove agents function directly from Administrator screen.
- Create automation using Json API
Pricing Info
Pricing Info
QueueMetrics-Live offers a flexible enterprise pricing option. Contact them for more details.
QueueMetrics-Live – $8.08/agent/month
- Minimum number of agents and duration are implemented.
Integrations
Integrations
QueueMetrics-Live integrates with the following business systems and applications:
- Asterisk PBX
- Wombat Dialer
- CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
Company Email
support@queuemetrics-live.com
Contact No.
Company's Address
Loway
Via Laveggio 3
6855 Stabio
Switzerland
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customizable Meeting Templates
- Topics & Keywords
- AI & NLP Technology
- Data Extraction
- Auto-Generated Transcripts
- Summaries/Memos
- Live Transcription
- Tagging
- Audio File Upload
- Conversion Insights
- Conversation Search
- Google Meet & Zoom
Pricing Info
Laxis has four enterprise pricing plans for users to choose from. Here are the details:
Free – $0
- 30 Auto-saved Google Meet transcriptions
- AI transcription
- 5 meetings/month
- 30-minute meeting
- Import Zoom meetings
- Audio-to-Text
- Recording via microphone
- Editor
- Meeting templates
- Memos
- Transcript search
- Transcript download & share
Starter – $8.99/month ($7.49 for annual billing)
- All features in Free Plan, Plus:
- Unlimited Auto-saved Google Meet transcriptions
- AI transcription
- 10 meetings/month
- 60-minute meeting
- Insights management
Standard – $15.99/month ($13.33 for annual billing)
- All features in Starter Plan, Plus:
- AI transcription
- 20 meetings/month
- 90-minute meeting
Premium – $29.99/month ($24.49 for annual billing)
- All features in Standard Plan, Plus:
- AI transcription
- 40 meetings/month
- 120-minute meeting
Integrations
Laxis integrates with the following video conferencing apps:
- Zoom
- Google Meet
- Microsoft Teams
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Oneclick.ai, EY Consulting, Marriott
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Laxis is a meeting assistant software that captures conversations, quotations, action items, and insights from meetings to generate clear and consistent transcripts.
Company Email
team@laxis.tech
Contact No.
Company's Address
Laxis, Inc
2872 Jace Ln, Newburgh, IN 47630
USA
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Every time you compare different Communications Software apps you shouldn’t just study their features list and available pricing packages. Keep in mind the service must be matching your standards and business so the more flexible their offer the better. Check what OSes are supported by QueueMetrics-Live and Laxis and make sure you will obtain mobile support for whatever devices you work on in your company. You should also find out which languages and geographies are supported, as this may be a key element for many firms.
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