Moxo

NOAWARDS
YET
Pricing:
Starting from $8.08
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Over 200 metrics for calls, traffic, sessions.
- Embedded Softphones based on JsSIP.
- Configurable Wallboard
- Support up to 100 agents, unlimited queues and campaigns.
- Compatibility with any Asterisk version and configuration.
- Compatibility with Elastix and FreePBX.
- Localization in multiple languages (21 at the moment).
- Agent Panel
- Single and multiple reporting for queues/campaigns.
- Weekly activity breakdown in days or hours.
- Business targets measurement against SLAs.
- Staff performance analysis on Automatic Call Distribution / non-ACD activities.
- Customizable Question and Answer forms for live call grading.
- Complete performance reports by agent and by queue.
- Exportable reporting data to MS Excel, CVS, XML, PDF.
- Detailed real-time activity reporting with definable alarms.
- Multiple Customizable Real-time Wallboard mode.
- Agent screens via VNC screen-sharing server.
- Restricted Visitor mode for external inspection.
- Add/remove agents function directly from Administrator screen.
- Create automation using Json API
Pricing Info
Pricing Info
QueueMetrics-Live offers a flexible enterprise pricing option. Contact them for more details.
QueueMetrics-Live – $8.08/agent/month
- Minimum number of agents and duration are implemented.
Integrations
Integrations
QueueMetrics-Live integrates with the following business systems and applications:
- Asterisk PBX
- Wombat Dialer
- CRMs
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aramex International
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
QueueMetrics-Live is live monitoring and reporting software for Asterisk-based contact centers, tracking all key performance indicators, statistics, conversion rates, targets, and agent performance/activities.
Company Email
support@queuemetrics-live.com
Contact No.
Company's Address
Loway
Via Laveggio 3
6855 Stabio
Switzerland
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Status Updates
- Instant Messaging
- Activity Feed
- NNotifications
- Discussions
- User Directory
- Online Status of Coworkers
- File Sharing
- Document Collaboration
- Version Control
- Knowledge Base
- Surveys
- Task Management
- Calendar
- Search
- Mobile
- Multi-Language Support
- User, Role, and Access Management
Pricing Info
Moxo offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plan for your business:
Start – Free
- Search And Browse Messages From The Past 90 Days
- 10 MB File Upload Size
- 2 Service Integrations
- 3 Participants Per Meeting (Including Video Meetings, Screen sharing, Whiteboarding)
- 30 Minutes Per Meeting
- Free Native Apps For Ios, Android, Mac, And Windows
- Forward Emails Into Moxo
- Dial-In Directly To Meetings
- Help Desk
- Upload Files From Cloud Services
Business – Free
- Minimum of 3 users
- All Individual Features
- 20 Mb File Upload Size
- 5 Service Integrations
- 5 Participants Per Meeting (Including Video Meetings, Screen sharing, Whiteboarding)
- 45 Mins Per Meeting
- Administrative Dashboard
- User Management
Business Pro – $12/user/month
- All Business Features
- Search And Browse Messages For An Unlimited Time
- Unlimited Service Integrations
- 200mb File Upload Size
- Unlimited Time Per Meeting
- 50 Participants Per Meeting
- CSV Import
- Advanced User Management
- Custom Branding
- Analytics
- Unified Team Directory
- 24/7 Priority Support
Enterprise – By quote
- All Business Pro Features
- Dedicated Support Manager
- LDAP And MS Active Directory
- Unified Security, Data Retention, And Compliance Policies
- Organization-Wide Reporting, Metrics, And Analytics
- SAML + Single Sign On
- Identity Management Integrations
- Consolidated Billing
Integrations
- Airtable
- Box
- DocuSign
- Google Drive
- Dropbox
- Dynamics 365
- Filevine
- Global Relay
- Gmail
- Google Sheets
- HubSpot
- Jira
- Jumio
- Microsoft Outlook
- MS Teams
- OneDrive
- Redtail
- Salesforce
- Slack
- Smarsh
- Stripe
- Xero
- Zapier
- Zoho CRM
- Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ZTE, Citibank, BNP Paribas
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Moxo brings mobile collaboration to teams for continuous productivity and engagement, and delivers a mobile-first, embeddable cloud collaboration service.
Company Email
info@moxo.com
Contact No.
Company's Address
1601 S De Anza Blvd
Cupertino, CA 95014
USA
Moxo Comparisons
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Almost as important as functionalities and user support responsiveness are pricing plans made available by QueueMetrics-Live and Moxo. Even though price should not be the sole factor it’s surely a significant thing to think about. You should count on a flexible pricing plan that can be matched with your team size and painlessly scaled up every time your team develops. Be sure that you don’t choose packages that include extra tools that you won’t find a use for and always make an effort to contact with the vendor directly because enterprises can often count on special pricing. You should also check out a free trial or demo of each product to spend at least some time using it. It’s a useful experience that doesn’t need you to invest any money and gives you a practical overview of what it feels like to work with QueueMetrics-Live and Moxo.
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