Pulsedesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Multichannel System
- Workflow Automation
- Customer Portal
- Live Chat
- Reports and SLA
- Mobile Application
- Ticket System
- Knowledge Base for Clients
- Open API and Integrations
Pricing Info
Pricing Info
Pulsedesk offers flexible pricing options for its leading software solutions. It offers the following pricing packages:
- 3 Month Plan – $10/user/month
- 6 Month Plan – $9/user/month
- 12 Month Plan – $8/user/month
All plans include the following features without limitations:
- Unlimited tickets from different channels
- Unlimited automation and workflows
- SLA management and business hours
- Ticket assignment by load balancing
- Reporting and analytics
- Knowledge base and client portal
- Live chat
- Satisfaction survey
- Custom ticket fields and status
- Mobile app and more
Integrations
Integrations
Pulsedesk easily integrates with the following software:
- Jira
- Bitrix24
- Active Directory
- Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Michelin, Jamilco, Petkit
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pulsedesk is a comprehensive help desk and customer support platform for team project management and collaboration.
Company Email
Contact No.
Company's Address
Pulsedesk
Palliser House, Palliser Rd, London W14 9EB
United Kingdom
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Advanced web client
- Agent picture
- Easy chat transfers
- Google Analytics integration
- Intelligent integration
- ‘Look and feel’ customization
- Multi-widgets
- Real time activity monitoring
- Simple offline form
- Unlimited sites
Pricing Info
Team Plans
Business Plan – $60/month
- 4 chat agent licenses included
- $25/additional agent
- Basic integrations
- Full customization
Plus Plan – $140/month
- 8 chat agent licenses included
- $25/additional agent
- Premium integrations
- Full customization
- White label
- HIPAA compliance
- Priority tiers
- Secure data transfer
Premium Plan – $420/month
- 16 chat agent licenses included
- $25/additional agent
- Premium integrations
- Full customization
- White label
- HIPAA compliance
- Priority tiers
- Secure data transfer
- Multiple admins
- Priority support
- Agent training
Features of Enterprise Plans
- Personalized onboarding
- Named account manager
- Highly scalable
- 24/7 priority support
Integrations
Snapengage integrates with the following business apps:
- Hubspot
- Salesforce
- Microsoft Dynamics CRM
- Uservoice
- Hootsuite
- SAP Business ByDesign
- Zendesk
- com
- Pivotal Tracker
- MindTouch
- Basecamp
- Highrise
- JIRA
- FogBugz
- FullContact
- LeadFormix
- Rapleaf
- Help Scout
- Bizible
- Daddy Analytics
You can use the Snapengage API and JavaScript for the following integrations:
- ProProfs Knowledge Base
- Magentrix
- Talkdesk
- HappyFox
- HelpIQ
- CakeMail
- Instapage
- Jimdo
- Planbox
- AppFusions
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PBS, CBS Interactive, T-Mobile, Thomson Reuters.
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
SnapEngage is a live chat software that offers useful features to empower your sales and support teams.
Company Email
Contact No.
Company's Address
1722 14th St #105,
Boulder, CO 80302
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Both Pulsedesk and SnapEngage were reviewed by a team of independent SaaS experts who prepared a detailed study of all core elements of every product. Their ultimate rating was calculated by means of unique SmartScore system that calculates an individual partial score to every component including: main features, customer support, mobile device support, security, client satisfaction and reviews in other media. We know useful features are not the only thing crucial to a business so we do our best to pay attention to all aspects of a app prior to calculating its final score.
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