What is better PT Distinction or NICE inContact CXone? If you wish for a reliable Customer Experience Management Software product for your organization you should invest time and examine a wide range of solutions. It doesn’t have to be complex, and can be as straightforward as matching their features in a table like the one below. You will also get a brief idea how each product operates. As an example, on this page you can find PT Distinction’s overall score of 8.0 and compare it against NICE inContact CXone’s score of 8.8; or PT Distinction’s user satisfaction level at 93% versus NICE inContact CXone’s 91% satisfaction score.
The evaluation can help you find out the pros and cons of each software, and make up your mind on which one matches your requirements better. Beyond the main features, the solution that’s simple to grasp and use is always the better choice.
Our team put a lot of effort to prepare reviews of all popular Customer Experience Management Software products offered out there, but among them these three deserved our special attention: Smartlook, Alchemer, Zendesk.
PT Distinction has three options for enterprise pricing that are suitable for solo trainers and fitness training businesses. There are no long-term commitments, allowing you to cancel any time. And if you stop your subscription anytime in your first month, you do not have to pay a single cent.
Novice – $19.90/month
1 Month Free Trial
3 Online Client Accounts
Android & iOS Apps
Full Customization
Same Day Support
Pro – $60.00/month
All Novice Features
25 Online Client Accounts
Custom Branded Mobile Apps
Website Integration
Master – $80.00/month
All Pro Features
50 Online Client Accounts
If you want to add more client accounts to your subscription, each one is free for the first month. The fee after that varies for every plan. For Novice and Pro, it is $6.00 per month while for Master it is only $1.60 per month.
NICE inContact CXone’s pricing plans are available by request. You can call or chat with a sales representative for more details or fill out the quote request form on their website.
NICE inContact has pre-built integrations with CRM applications like:
Salesforce
SAP
Oracle Service Cloud
Microsoft Dynamics
Zendesk
NetSuite
ServiceNow
Bullhorn
SugarCRM.
Other integrations can be done through a NICE inContact DevOne partner.
Integrations for unified communications as a service (UCaaS) allow formal and informal agents and subject matter experts to communicate through Skype or RingCentral.
Customers can also choose from more than 250 APIs in the DEVOne Ecosystem. These cover various areas from agent and admin functions to real-time data and reporting capabilities.
You can also quickly build and deploy a custom solution using RESTful APIs that allow you to integrate NICE inContact with just about any third-party system.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Honeywell, Aetna, New Balance
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Industry-leading contact center software that offers a full suite of tools for transforming the customer experience. This platform offers omnichannel routing capabilities, analytics workforce optimization, automation, and AI-powered tools. It also delivers 99.99% uptime to prevent prolonged interruptions and downtime.
If you continue having second thoughts about which product will work best in your case it might be a sensible idea to examine each service’s social metrics. Such metrics are frequently an indicator of how popular a given service is and how big is its online presence. For instance, in case of Facebook PT Distinction has 5060 likes on their official profile while NICE inContact CXone profile is liked by 4603 users.
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