Pointel Survey360
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Closed-loop Feedback
- Speech or DTMF Data Capture
- Pre-built Templates
- Enhanced Reporting
- Customer Sentiment Measurement
- Third-party Integration
- Quick Deployment
- Quick ROI
Pricing Info
Pricing Info
Pointel Survey360 SMB and enterprise pricing details are available only upon request. Contact the vendor for more information. A free demo is available.
Integrations
Integrations
Pointel Survey360 integrates with various apps such as Salesforce and Genesys.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pointel Survey360 is a closed-loop customer feedback tool for contact centers specifically created for businesses.
Company Email
contact@pointel.com
Contact No.
Company's Address
Pointel Inc.,
1941 Oak Tree Rd, Suite 104, Edison, NJ 08820,
USA
Pointel Survey360 Comparisons
Popular Pointel Survey360 Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Anytime, Anywhere Access
- Unlimited Audit Support
- Native Mobile Apps for iPhone and Android
- Mobile Browser Ready Software Access
- Perform Audit in Remote Area using Offline Audit App Option
- ISO Audit Checklist
- Perform ISO Audit in Multiple Sessions
- Follow up Audit for tracking non-conformances
- Cyclic Audit option for periodical audits
- Roll on Audit for flexible time periods
- Possible to Audit only certain department of the company
- System Provides the popular standards like ISO 9001
- Customize Audit question to Suit your Business needs
- Save customized audit questions as templates and reuse it with future audits
- Multiple Clients/Locations
- Identify and record non-conformances at time of Audit
- Categorize non-conformances as major and minor
- Add evidence for non-conformances within the system in form of pictures and pdf
- Option to upload audio and video as nonconformance evidence
- Categorize the source of non-conformance as CAPA, Document control and others
- Data Backup options
- Professional Audit report
- Management report for Auditor performance
- Management report for non-conformances
- Management report for the effectiveness of the Audit process
- The print report in PDF or WORD
- Option to archive old Audits
- Manage Employees – Auditors effectively
- Option to Purchase/Add additional standards
- Audit Scheduler with calendar
Pricing Info
NiftyISO offers the following basic and enterprise pricing packages:
Essential – $9/month
- 2 Users
- Mobile/Tablet Access
- Data Backup
- Email Support
Professional – $25/month
- 5 Users
- Mobile/Tablet Access
- Data Backup
- Premium Support
Premium – $75/month
- 15 Users
- Mobile/Tablet Access
- Data Backup
- Premium Support
Ultimate – Custom Enterprise Pricing
- More than 15 Users
Integrations
NiftyISO integrates with the following business systems and applications:
- MS Word
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NASSCOM, Indo-American Chamber of Commerce
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An Internal and Client Audit Management Software designed to help small and medium-sized organizations perform audits to ensure their processes, workflows, and practices adhere to ISO Standards.
Company Email
sales@niftysol.com
Contact No.
Company's Address
NiftySOL
16 Corporate Way, Suite 2 #4000
Valley Cottage, NY 10989
United States
NiftyISO Comparisons
Popular NiftyISO Alternatives
Almost as important as features and customer support level are pricing plans given by Pointel Survey360 and NiftyISO. Even though price should not be the only aspect it’s surely an important thing to consider. You should try to find a flexible pricing package that can be adjusted to your company size and easily scaled up every time your team develops. Make sure you don’t opt for plans that have complex features that you won’t find a use for and always try to contact with the vendor directly because big companies can usually benefit from more affordable prices. You should also try out a free trial or demo of every product to spend at least some time working with it. It’s a helpful experience that doesn’t require you to invest any money and gives you a solid overview of what it’s like to work with Pointel Survey360 and NiftyISO.
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