What is better Pointel Survey360 or AskNicely? If you wish for an effective Survey Tools product for your company you need to take time to assess several solutions. It doesn’t have to be complex, and can be as quick as matching their functions in a table like the one below. You will also get a brief idea how each product functions. As an example, on this page you can see Pointel Survey360’s overall score of 8.0 and compare it against AskNicely’s score of 8.7; or Pointel Survey360’s user satisfaction level at 95% versus AskNicely’s 94% satisfaction score.
The contrast will help you find out the strengths and weaknesses of each program, and make up your mind on which fits you requirements better. Beyond the main features, the solution that is easy to understand and use is always the better option.
Users who are pressed for time or could use a Survey Tools advice from our experts might want to investigate these top choices for this year: Alchemer, Sogolytics, Qualtrics Research Core.
Pointel Survey360 SMB and enterprise pricing details are available only upon request. Contact the vendor for more information. A free demo is available.
AskNicely integrates with the following systems and applications:
MailChimp
Campaign Monitor
CSV Upload
Slack
Intercom
Zapier
Shopify
Bigcommerc
Magento
ZenDesk
MixPanel
AutoPilot
Desk.com
Help Scout
Groove
Zoho Support
Webhooks
Salesforce
HubSpot
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Xero, MOZ, Seagate, Reckon, Canon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive NPS customer survey and scoring tool. It can be integrated with the user’s existing CRM system to gather feedback using a one-question customer survey. The results are then evaluated based on the platform's net promoter score. With this, you can easily find unsatisfied customers and improve their experience.
In case you are still having second thoughts about which solution will perform best in your case it might be a good idea to analyze each service’s social metrics. Such metrics are usually an indicator of how popular each app is and how extensive is its online presence. For example, in case of Facebook Pointel Survey360 has 754 likes on their official profile while AskNicely profile is liked by 222 people.
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