Pointel Dynamic Contact Center Manager
NOAWARDS
YET
Pricing:
By quote
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Browser-based
- Role-based Security
- User-friendly aliases/tags for cryptic parameter names
- Built-in validation for parameters
- Comprehensive audit trail
- Real-time key-value pair updates
- Standard hardware & software-based
- Model-View-Controller (MVC) architecture
Pricing Info
Pricing Info
Dynamic Contact Center Manager SMB and enterprise pricing details are available only upon request. You can contact the vendor for a tailored pricing information.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Emblem Health
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
DCCM is a role-based configuration management solution that helps business users dynamically achieve service level objectives.
Company Email
sales@pointel.com
Contact No.
Company's Address
Pointel, Inc.
1941 Oak Tree Rd, Suite 104, Edison, NJ 08820,
US
Pointel Dynamic Contact Center Manager Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Local & Toll-Free Numbers
- Call Recording
- Call Tracking
- Call Monitoring
- Instant Notifications
- Customer Recover
- Customer Contact
Pricing Info
Callcap’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Callcap is an insightful customer phone interaction recording application for businesses of all sizes.
Company Email
saleslead@callcap.com
Contact No.
Company's Address
125 N Emporia, Suite 201
Wichita, KS, 67202
USA
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Popular Callcap Alternatives
No Customer Support Software will be able to solve all the requirements of a company. Though main features of Pointel Dynamic Contact Center Manager and Callcap are important you should also thoroughly explore the integrations offered by each solution. Very often you will already be making use of some other B2B software in your company and it’s much better to opt for software that integrate well with each other. That way you can guarantee an effortless exchange of data between your teams and services, which can really reduce time wasted on migrating between one solution and the next.
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