What is better Podium or Qminder? It’s a good idea to use our scoring system to provide you with a general idea which Customer Experience Management Software product is more suitable for your company. For overall product quality, Podium earned 9.1 points, while Qminder earned 8.0 points. At the same time, for user satisfaction, Podium scored 95%, while Qminder scored 100%.
Details about their characteristics, tools, supported platforms, customer service, plus more are given below to provide you with a more accurate analysis. Keep in mind to get only the features your business requires so as not to waste money for features that are unnecessary.
Our experts made sure to review all popular Reputation Management Software services available out there, but among them these three caught our special attention: Yotpo, Qualtrics CX, Hootsuite.
Podium’s pricing information is available upon request. Please fill out the short contact form and Podium will contact you, or set up a free 14 day trial through the links above.
Qminder offers a public API and web hooks. This means that Qminder can easily be connected to a large variety of other systems and databases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tele2, Tavex, Sprint, Ravensbourne College
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Qminder is a cloud-based queue management system. It helps retail locations manage their sales floor, and enables customers to shop instead of waiting in a line.
You don’t want just a broad range of features and flexible pricing plans from a popular Customer Experience Management Software. Almost as important as key features is a top-notch customer support. You want to make sure that in a situation where you have any questions about Podium or Qminder, or you struggle with some problems, or maybe you’ll want to request a specific change or functionality useful to your company you can trust in a responsive and helpful customer support. Examine whether services such as phone support, tickets or live chat are provided. What is more, it’s a big plus if you are able to benefit from individual training or at the very least a knowledge base you can use.
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