What is better Platfora or Freshservice? You can use our scoring system to help you get a general idea which IT Management Software product is more suitable for your business. For overall product quality, Platfora received 7.7 points, while Freshservice earned 9.4 points. At the same time, for user satisfaction, Platfora scored 100%, while Freshservice scored 97%.
Information regarding their unique elements, tools, supported platforms, customer service, plus more are provided below to help you get a more precise analysis. Don’t forget to choose only the tools your company needs so you don’t waste cash for features which are redundant.
Users who don't have much time or need a Business Intelligence Software suggestion from our experts might want to take a look at these top choices for this year: Sisense for Cloud Data Teams, Looker, Sisense.
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
If you continue having doubts about which product will work best for your business it might be a sound idea to investigate each service’s social metrics. Such metrics are usually a way to see how popular each app is and how wide is its online presence.For example, if you look at Platfora LinkedIn profile you’ll learn that they are followed by 148 users. In case of Freshservice the volume of followers on their LinkedIn page is 18549.
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