What is better PHC Service FX or OneDesk? With various features, pricing, terms, and more to check, determining the best Help Desk Software for your business is challenging. But making use of our system, it is simple to match the functions of PHC Service FX and OneDesk together with their general rating, respectively as: 6.7 and 8.2 for overall score and 99% and 99% for user satisfaction.
You can also compare them feature by feature check out which program is a better fit for your enterprise. Keep in mind to use a demo first before opting in for a plan to experience how the program works in practical situations.
Currently, the leading solutions in our category are: .
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
You shouldn’t expect just a wide array of useful tools and flexible pricing packages from a well-known Help Desk Software. Almost as significant as core features is a trustworthy customer support. You want to make sure that if you have any questions about PHC Service FX or OneDesk, or you face some problems, or maybe you’ll want to ask for a specific update or functionality beneficial to your company you can count on a responsive and helpful customer support. Check out if services such as phone support, tickets or live chat are provided. It’s also a major asset if you can profit from personal training or at the very least an FAQ you can use.
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