What is better PHC Service FX or ALVAO? Purchasing the proper Help Desk Software product is as simple as contrasting the good and low functionalities and terms offered by PHC Service FX and ALVAO. Here it's also possible to match their general scores: 6.7 for PHC Service FX vs. 8.7 for ALVAO. Or you can check their general user satisfaction rating, 99% for PHC Service FX vs. 96% for ALVAO.
We suggest that you spend some time to examine their differences and determine which one is the better alternative for your company. Moreover. remember to factor in your company’s or industry’s special circumstances, for example, a multilingual software for a global staff or a mobile app to help you work in the field.
Currently, the leading products in our category are: .
PHC Service FX comes with three plans that cater to varying help desk needs of your organization.
Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.
Net Edition. This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.
Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.
With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.
PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.
Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.
If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sunnergetic, Wiz Interactive, Gumelo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative business software with a unique user experience.
ALVAO is an IT service management and enterprise service management platform that helps Microsoft business users enhance productivity while improving processes.
No Help Desk Software will be perfect enough to cater to all the needs of a company. Even though main functionalities of PHC Service FX and ALVAO should matter you should also carefully analyze the integrations provided by each app. In many cases your team will already be making use of various kinds of SaaS software in your company and it’s much better to select software that integrate well with one another. With that approach you can guarantee a smooth exchange of data between your teams and software used, which can really reduce time wasted on migrating between one app and the other.
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