What is better PagerDuty or ManageEngine Exchange Reporter? It’s a good idea to use our scoring system to help you get a general idea which IT Management Software product is more suitable for your business. For overall product quality, PagerDuty received 8.9 points, while ManageEngine Exchange Reporter earned 8.5 points. Meanwhile, for user satisfaction, PagerDuty scored 97%, while ManageEngine Exchange Reporter scored 100%.
Specifics of their functions, tools, supported platforms, customer service, plus more are provided below to provide you with a more versatile comparison. Remember to get only the features that you need so as not to waste cash for tools that are unnecessary.
Our team put a lot of effort to review all popular IT Management Software products available out there, but among all the ones we reviewed these three caught our special attention: aqua cloud, Norton Security, monday.com.
PagerDuty integrates with many business systems and applications including:
Ansible
Apica
App Dynamics
App Formix
Aruba
Catchpoint
Bitium
BMC Remedy
Desk.com
Flowdock
Freshservice Gitter
Glip
Demisto
Crashlyticcs
Ghost Inspector
Honeybadger
HP Sitscope
Kayako
Keynote
Intellinote
LogicMonitor
MailHop
Microsoft Azure
Monitis
Okta
Slack
Raygun
Opsee
Zapier
Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AirBNB, Okta, E-Harmony
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An incident management platform that provides reliable incident notifications via email, push, SMS, and phone. It also enables automatic escalations, on-call scheduling, and other functionality to help teams detect and fix infrastructure problems quickly. PagerDuty leverages machine learning in aggregating and correlating events and turning them into actionable alerts.
No IT Management Software will be perfect enough to solve all the needs of a business. While key features of PagerDuty and ManageEngine Exchange Reporter are important you should also thoroughly study the integrations provided by a given service. In many cases you will already be using some other SaaS software in your company and it’s always better to select apps that integrate well with one another. That way you can be certain of an effortless exchange of information between your teams and software used, which can really reduce time wasted on migrating between one software and the other.
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