OneDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Oxygen Express Help Desk
- 100% Web Based Interface
- Easily Configurable
- Manage Service Level Agreements
- Knowledge Base
- Incident & Problem Management
- Help Desk Reports
- Multi-Site Support
- Single Sign on
- Automate Processes with Business Routing Rules
- Fast Deployment
- Comprehensive History and Audit Trail
Oxygen Team Help Desk
- 100% Web Based
- Incident & Event Manager
- Email to Ticket Creation
- Customer Self Service Portal
- Service Level Agreement Manager
- Advanced Report Writer
- Business Process Mapping
- Automatic Routing Rules
- Problem & Change Management
- Change Management
- Software and Hardware License Management
- Asset Management
Oxygen Enterprise Help Desk
- 100% Web Based
- Multi-Site Help Desk
- Customer Self Service Portal
- Single Sign-On Active Directory
- SLA Manager
- Software License Manager
- Email to Ticket creation
- Business Process Mapping
- Routing Rules Automation
- CMDB (Change Management Database)
- Release and Configuration Management
- Integration Services
Pricing Info
Pricing Info
Oxygen Help Desk can be acquired via standard perpetual licensing or as a SaaS via monthly subscription.
Standard Perpetual license – starts at £895
- Users own the software outright and can be installed in the user’s data center or in Oxygen’s own hosted data center.
On-Demand Saas – start at £25 per operator per month
- Just subscribe and pay a monthly fee to enjoy Oxygen Help Desk as a fully hosted SaaS product.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Leonard Cheshire, Virggin Holidays, Domino's Pizza, Rexam
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Oxygen Help Desk provides businesses with total visibility of the lifecycles of their support incidents.
Company Email
oxygensupport@SSH-group.com
Contact No.
Company's Address
Kilnbrook House
Rose Kiln Lane
Reading
Berkshire
RG2 0BY
United Kingdom
Oxygen Help Desk Comparisons
Popular Oxygen Help Desk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Integrated Chat and Collaboration
- Service Request Management
- Customer Portal & Knowledge Base
- Automated & Customizable Workflows
- Traditional & Agile Project Management
- Gantt Charts, Assignment, & Scheduling
- Reporting & Exporting
- Task Timers and Timesheets
Pricing Info
OneDesk has a 14-day free trial. The vendor offers the following pricing plans: $11/user/month (monthly), $9/user/month (yearly)
- Helpdesk
- Project Management
- Customer Apps
- Mobile App
- Full Featured
- Unlimited projects and customers
Integrations
OneDesk integrates with the following software:
- Box
- Dropbox
- FreshBooks
- Mailchimp
- Okta
- QuickBooks
- Visual Studio
- WordPress
- Azure Active Directory
- hundreds more with Zapier
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
OneDesk is a project management software and helpdesk solution seamlessly joined together under one platform.
Company Email
hello@onedesk.com
Contact No.
Company's Address
OneDesk Software Inc.,
1500 du College, Suite 210, Montreal, QC,
Canada
OneDesk Comparisons
Popular OneDesk Alternatives
No Help Desk Software will manate to cater to all the requirements of a company. While core features of Oxygen Help Desk and OneDesk are important you should also thoroughly explore the integrations supported by every product. Very often your team will already be working with other types of B2B software in your company and it’s definitely more beneficial to go with products that integrate well with each other. That way you will be able to be certain of a smooth transfer of information between your teams and apps, which can considerably reduce time spent on migrating between one app and the next.
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