OXON
vsGetfeedback
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Inbound calls for customer service and support
- Outbound calls for sales, marketing, and data collection
- Productivity tools
- Workforce management and optimization
- Quality and customer experience management
- B2B sales platform
- Security and Compliance
- Web chat
- Social media communications (Facebook and Twitter)
Pricing Info
Pricing Info
OXON offers 2 enterprise pricing plans for users to choose from. Give the details a look, and select your plan:
Business – €39/user/month
- Inbound Campaigns
- Centralized Database
- Enhanced Caller ID
- IVR – interactive voice recognition
- Free Call Recording
- Skill-based & Data-driven Routing Using Full Context
- Virtual Hold & Prioritized Call-Backs
- Individual and Group Voicemail
- Advanced call control features
- Single Customer View Console
- Case Management & Agent Collaboration
- Multi-Option Transferring
- Reporting, Analytics, and Business Intelligence
- Multichannel ACD for Voice, Email, Chat, & Social
- Email ticketing / Auto-acknowledgement templates
- Automatic email and SMS template sending after the call
- Proactive Notifications
Enterprise – €69/user/month
- All Business features
- Voice of the Customer
- Net Promoter Score
- Predictive Dialer
- Proactive survey management tool for telemarketing surveys
- Mass email and mass SMS sending
- CRM for B2B clients
- Make calls and send emails from the system.
- Tasks creation and monitoring
- Client history including all communication channels in one place
- Priority based chat queue
- Customer interaction history. View what your customer did in the past.
- Setting a position of chat widget
- Customizable greetings
Integrations
Integrations
OXON integrates with the following business systems and applications:
- Salesforce
- Zendesk
- Genesys
- Avaya
- Microsoft Dynamics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
OXON is a cloud based contact centre management software, providing enterprise grade communication abilities.
Company Email
info@oxontech.com
Contact No.
Company's Address
Tumėno st. 4 – 54
LT-01109, Vilnius
Lithuania
OXON Comparisons
Popular OXON Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Responsiveness to multiple devices
- Real-time data analytics and results
- Multi-lingual surveys
- Images and video support
- Brand and personalization control
- Compatibility with various distribution platforms
- Supports all emailing systems.
- Data export option
- API availability
Pricing Info
Direct Plan
• SMS / Text
• Email
• Salesforce integration
Digital Plan
• Websites
• Web apps
• Mobile apps
Complete Plan
• SMS / Text
• Email
• Websites
• Web apps
• Mobile apps
• Salesforce integration
Integrations
Getfeedback integrates with the following business systems and applications:
- Campaign Monitor
- Salesforce Sales Cloud
- Salesforce App Cloud
- Desk.com
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ESPN, Facebook, The North Face, Red Bull
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Getfeedback helps you create attractive and engaging online surveys and enables real-time analysis of the available data.
Company Email
sales@getfeedback.com
Contact No.
Company's Address
631 Howard St #500
San Francisco, CA 94105
USA
Getfeedback Comparisons
Popular Getfeedback Alternatives
In case you continue having doubts about which app will perform best for your business it might be a sensible idea to examine each service’s social metrics. These metrics are usually a way to see how popular each software is and how wide is its online presence. For instance, in case of Facebook OXON has 20 likes on their official profile while Getfeedback profile is liked by 1315 people.
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