What is better Oracle Sales Cloud or Salesforce Service Cloud? If you need a reliable CRM Software product for your company you should make time to examine different alternatives. It doesn’t have to be complicated, and can be as simple as matching their functionalities in a table like the one below. You will also get a good idea how each product works. For example, on this page you can check Oracle Sales Cloud’s overall score of 8.9 and compare it against Salesforce Service Cloud’s score of 9.6; or Oracle Sales Cloud’s user satisfaction level at N/A% versus Salesforce Service Cloud’s 97% satisfaction score.
The evaluation will allow you to identify the pros and cons of each service, and decide which one suits you requirements better. Aside from the main features, the solution that is easy to understand and use is always the better option.
At this time, the leading services in our CRM Software category are: Salesforce CRM, Freshsales, HubSpot Smart CRM.
Oracle Sales Cloud offers four SMB and enterprise pricing packages to meet the needs of different users. Give the details a look, and select the most suitable plan for your business:
Oracle Sales Cloud integrates with the following business systems and applications:
MS Outlook
IBM Notes
Gmail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Arin Innovation, Hitachi, Atradius
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Oracle Sales Cloud is a customer relationship management solution that offers capabilities and features enabling companies to significantly grow through accelerated sales.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Please keep in mind that even though both Oracle Sales Cloud and Salesforce Service Cloud may offer an excellent set of features every solution may be designed for a different business size. If you are comparing features you may want to pay attention to a company type they are aimed at. Certain elements might scale up well for large enterprises but if you own a small or medium business it’s usually better to stay away from paying for complex features that you might never have a chance to use.
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