Opsgenie
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Incident management
- Action mapping and reliable alerting systems
- On-call management and escalations
- Advanced post-incident analysis and reporting
- Real-time incident event tracking
- Service-aware management
- Incident command center
- Web conference bridge
- Stakeholder communications
- Multiple integrations
- Native mobile application
Pricing Info
Pricing Info
Available pricing plans:
Free
- Up to 5 users
- Unlimited number of alerts
- Email notifications (unlimited)
- Android/iOS push notifications (unlimited)
- 100 SMS notifications (US and Canada)
- 100 SMS notifications (International)
- iOS and Android mobile applications
- API request limits depending on the number of users x1000
- Team-based organization and visibility
- Data segmentation
- On-call management (schedules, escalation, and routing rules)
- Optional alert fields
- Alert lifecycle tracking
- Alert classification (tags)
- Monitoring integrations
- ChatOps integrations
- 3-month data retention
- Community customer support coverage
Essentials – $11/user/month ($9/user/month when billed annually)
- Unlimited alerts, email, and android/iOS push notifications.
- US and Canada SMS/Voice notifications
- number of user x100
- $0.10 per additional notification
- International SMS/Voice notifications
- number of users x25
- $0.35 per additional notification
- API request limits depending on the number of users x1000.
- iOS, Android, and Blackberry Dynamics mobile app
- Monitoring and ChatOps integrations
- Customizable bi-directional integrations with Jira Software and Jira Service Desk
- Downloadable and schedulable reports
- Resource usage reports
- 6-month data retention
- Email and chat support
Standard – $23/user/month ($19/user/month when billed annually)
- All Essential plan features
- Unlimited SMS/Voice notifications for US and Canda and international territories.
- Unlimited access to Opsgenie APIs
- Rich actionable alerts
- Automated Opsgenie actions
- Advanced alert enrichment
- Advanced alert customization
- Custom alert actions
- Alert and notification policies
- Customizable bi-directional integrations
- Outbound integrations
- Bi-directional integration with Jira Software and Jira Service Desk
- Bi-directional integrations with ITSM Tools
- Integrations with in-house/on-premise systems
- Action mapping system
- Incoming phone call routing
- $10/number/month if from a phone number (1 free)
- $0.10/minute if from within US and Canada territories (100 minutes free)
- $0.35/minute for international calls
- Heartbeat monitoring
- Single sign-on access
- Custom user roles
- Central notification rule management
- Advanced reporting analytics
- Downloadable and schedulable reports
- Resource usage reports
- Monthly overview analytics
- Operational efficiency analytics
- On-call analytics
- 1-year data retention
Enterprise – $35/user/month ($29/user/month when billed annually)
- All Standard plan features
- External services
- Service status pages
- Service subscriptions
- Service and infrastructure health analysis
- Team-based service management
- Planning and scenarios
- Alert to incident roll-up
- Incident command center
- Advanced post-incident analysis
- Incident postmortems
- Real-time incident event tracking
- Web conference bridge
- Free stakeholder communications
- Data encryption
- Conference attendance and efficiency analytics
- Post-incident analysis reporting
- Service and infrastructure health analysis
- Unlimited data retention
- 24/7 email, chat, and phone support
Integrations
Integrations
Opsgenie integrates with more than 200 applications including popular ITSM and ticketing, monitoring, and chat tools, as well as other communication and collaboration systems. Below are some of them:
- AirBrake
- Amazon CloudTrail
- API
- Atlassian Statuspage
- Azure
- Bamboo
- BigPanda
- Bitbucket
- Campfire
- Catchpoint
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Washington Post, Bitly, Looker
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive incident management system that facilitates issue forecasting, reporting, and resolution. Unlike traditional issue monitoring and reporting, Opsgenie can forecast potential issues based on aggregated signals.
Company Email
sales@opsgenie.com
Contact No.
Company's Address
465 Pine Street
San Francisco, CA 94104
USA
Opsgenie Comparisons
Popular Opsgenie Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Uptime Monitoring
- Real-Time Alerts
- Page Speed Monitoring
- Transaction Monitoring
- Real User Monitoring
- Server Monitoring
- Tailored Incident Management
Pricing Info
Pingdom offers the following basic and enterprise pricing options:
Starter – $14.95/month or $11.95/month (Annual Billing)
- 10 Uptime Checks
- 1-Minute Check Interval
- Unlimited Data Retention
- Select test location
- Non-HTTP monitoring
- Root cause analysis
- Advanced check settings
- SSL Monitoring
- 1 Functional Check
- 100K Pageviews per month (Visitor Insights)
- Real-time reports
Standard – $45.95/month or $36/month (Annual Billing)
- All Starter features
- 50 Uptime Checks
- Threshold alerting
- 3 Functional checks
- 500K Pageviews per month (Visitor Insights)
Advanced – $89.95/month or $72/month (Annual Billing)
- All Standard Features
- 50 Uptime Checks
- 5 Functional checks
- 1 Million Pageviews per month (Visitor Insights)
- Advanced filtering
- Shareable Reports
Professional – $249/month or $199/month (Annual Billing)
- All Advanced features
- 250 Uptime Checks
- 25 Functional Checks
- 5 Million Pageviews per month (Visitor Insights)
- Page grouping
Integrations
Pingdom integrates with the following business systems and applications
- PagerDuty
- Opsgenie Docs
- Workato
- Zapier
- Slack
- VictorOps
- Datadog
- Geckoboard
- Segment
- Kilpfolio
and much more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pinterest, Amazon, Dell, Google
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Pingdom is a website performance monitoring solution that tests websites, applications, and servers for availability and performance reliability.
Company Email
Contact No.
Company's Address
SolarWinds
Kopparbergsvägen 8, 5th fl.
722 13 Västerås
Sweden
Pingdom Comparisons
Popular Pingdom Alternatives
Please keep in mind that while both Opsgenie and Pingdom may provide a reliable set of features every service might be aimed at a different business size. If you are analyzing various solutions you should focus on a business size they are catering to. Certain features could scale up efficiently for big enterprises but if you own a small or medium company it’s usually more sensible to stay away from paying for advanced features that you may never actually use.
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