Opsgenie
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Incident management
- Action mapping and reliable alerting systems
- On-call management and escalations
- Advanced post-incident analysis and reporting
- Real-time incident event tracking
- Service-aware management
- Incident command center
- Web conference bridge
- Stakeholder communications
- Multiple integrations
- Native mobile application
Pricing Info
Pricing Info
Available pricing plans:
Free
- Up to 5 users
- Unlimited number of alerts
- Email notifications (unlimited)
- Android/iOS push notifications (unlimited)
- 100 SMS notifications (US and Canada)
- 100 SMS notifications (International)
- iOS and Android mobile applications
- API request limits depending on the number of users x1000
- Team-based organization and visibility
- Data segmentation
- On-call management (schedules, escalation, and routing rules)
- Optional alert fields
- Alert lifecycle tracking
- Alert classification (tags)
- Monitoring integrations
- ChatOps integrations
- 3-month data retention
- Community customer support coverage
Essentials – $11/user/month ($9/user/month when billed annually)
- Unlimited alerts, email, and android/iOS push notifications.
- US and Canada SMS/Voice notifications
- number of user x100
- $0.10 per additional notification
- International SMS/Voice notifications
- number of users x25
- $0.35 per additional notification
- API request limits depending on the number of users x1000.
- iOS, Android, and Blackberry Dynamics mobile app
- Monitoring and ChatOps integrations
- Customizable bi-directional integrations with Jira Software and Jira Service Desk
- Downloadable and schedulable reports
- Resource usage reports
- 6-month data retention
- Email and chat support
Standard – $23/user/month ($19/user/month when billed annually)
- All Essential plan features
- Unlimited SMS/Voice notifications for US and Canda and international territories.
- Unlimited access to Opsgenie APIs
- Rich actionable alerts
- Automated Opsgenie actions
- Advanced alert enrichment
- Advanced alert customization
- Custom alert actions
- Alert and notification policies
- Customizable bi-directional integrations
- Outbound integrations
- Bi-directional integration with Jira Software and Jira Service Desk
- Bi-directional integrations with ITSM Tools
- Integrations with in-house/on-premise systems
- Action mapping system
- Incoming phone call routing
- $10/number/month if from a phone number (1 free)
- $0.10/minute if from within US and Canada territories (100 minutes free)
- $0.35/minute for international calls
- Heartbeat monitoring
- Single sign-on access
- Custom user roles
- Central notification rule management
- Advanced reporting analytics
- Downloadable and schedulable reports
- Resource usage reports
- Monthly overview analytics
- Operational efficiency analytics
- On-call analytics
- 1-year data retention
Enterprise – $35/user/month ($29/user/month when billed annually)
- All Standard plan features
- External services
- Service status pages
- Service subscriptions
- Service and infrastructure health analysis
- Team-based service management
- Planning and scenarios
- Alert to incident roll-up
- Incident command center
- Advanced post-incident analysis
- Incident postmortems
- Real-time incident event tracking
- Web conference bridge
- Free stakeholder communications
- Data encryption
- Conference attendance and efficiency analytics
- Post-incident analysis reporting
- Service and infrastructure health analysis
- Unlimited data retention
- 24/7 email, chat, and phone support
Integrations
Integrations
Opsgenie integrates with more than 200 applications including popular ITSM and ticketing, monitoring, and chat tools, as well as other communication and collaboration systems. Below are some of them:
- AirBrake
- Amazon CloudTrail
- API
- Atlassian Statuspage
- Azure
- Bamboo
- BigPanda
- Bitbucket
- Campfire
- Catchpoint
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Washington Post, Bitly, Looker
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive incident management system that facilitates issue forecasting, reporting, and resolution. Unlike traditional issue monitoring and reporting, Opsgenie can forecast potential issues based on aggregated signals.
Company Email
sales@opsgenie.com
Contact No.
Company's Address
465 Pine Street
San Francisco, CA 94104
USA
Opsgenie Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- End-User Experience Monitoring
- Application Delivery Path Monitoring
- Critical Traffic Identification
- Automatic Application Identification
- Deep Network Diagnostics
- Integrated Big Data Platform
- Advanced API Integration
Pricing Info
AppNeta offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Small Office – $1,299.00/year
- 5 Applications
Large Office – $8,899.00/year
- 45 Applications
Data Center – $26,499.00/year
- 45 Applications
Global Monitoring – $199.00/year for 5-minute max frequency or $449.00/year for 1-minute max frequency
- 80 Global Locations
The base pricing of AppNeta is $199.00 per annum for each app in a location. The pricing plans indicated above are based on the connectivity requirements and the number of applications to be monitored.
AppNeta also offers one-off monitoring payments and for-a-fee additional monitoring points. For more pricing details, visit the website or contact sales.
Integrations
AppNeta customers are given privileged access to the solution’s API. It can easily integrate with existing and future third-party services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PayPal, Colgate-Palmolive, eBay
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A leading end-user application experience monitoring software.
Company Email
sales@appneta.com
Contact No.
Company's Address
AppNeta, Inc.
285 Summer Street, Fourth Floor
Boston, MA 02210
USA
AppNeta Comparisons
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Almost as essential as useful features and client support quality are pricing packages made available by Opsgenie and AppNeta. Although cost should not be the sole factor it’s surely an important thing to consider. You should look for a flexible pricing plan that can be adjusted to your team size and effortlessly scaled up if your team expands. Make sure you don’t opt for packages that include extra functionalities that you won’t find useful and always make an effort to contact with the vendor directly because enterprises can usually count on more affordable prices. You should also check out a free trial or demo of every app to spend at least some time using it. It’s a helpful experience that doesn’t require you to spend any money and provides you with a solid overview of what it’s like to work with Opsgenie and AppNeta.
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