What is better Open Dental or Dental Symphony? The perfect Dental Practice Management Software is a service that can address your company’s specific requirements. It’s easy to identify which solution works best for your company if you compare a wider range of products before you decide which one is the best.
As an example, Open Dental and Dental Symphony are scored at 8.4 and 6.9, respectively, for overall quality and performance. Likewise, Open Dental and Dental Symphony have a user satisfaction rating of 88% and 100%, respectively, which shows the general response they get from customers. Moreover, talk to a current user of the software and solicit their comments regarding the application in question.
We realize that not all companies have enough time to test a wide range of various solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the Dental Practice Management Software category are: Sensei SoftDent, CS OrthoTrac, Solutionreach Dental.
Open Dental Software can be availed by all users by purchasing a support plan which can either be under a 6-month or 12-month support contract. Thus, you only need to pay for support fees which cover the software, version updates, and customer support.
You have the option to use the software for free without support when the initial contract expires or continue to remain on the support plan. Support fees vary based on the number of locations, providers, and any additional functionality. Here are their enterprise pricing details:
Software Support Fees
$169/Month/Location or Office
United States
(Some areas of the Caribbean are considered other countries for licensing reasons.)
$135/Month/Location or Office
Canada
(Payment accepted via credit card and wire transfer. Fee may vary each month depending on the exchange rate of your financial institution.)
Initial Contract – 6 Months
Covers all computers per location or office for up to 3 dentists.
Mobile treatment units are each treated as one physical location for billing purposes.
Reduced to $99/month after 12 consecutive months.
$720/Provider/Calendar year
Initial Contract – 1 Year, Renewed Annually
EHR Features and Reporting
Additional features that meet EHR certification criteria and help providers meet Meaningful Use (MU).
$89/Month/Location or Office
Other Countries
Initial Contract – 6 Months
Covers all computers per location or office for up to 3 dentists. Support is handled through email and telephone.
Free
Developing Countries (India, Nepal)
Support is limited.
Additional Services
More than 3 dentists per office or location – $20/Month/Provider
eServices Bundle – $135/Month/Location
Get all eServices for one low discounted price per month per location. Includes Integrated Texting access fee.
eServices
Mobile Web – $30/Month/Location
Web Sched New Patient – $75/Month/Location
Web Sched Recall – $75/Month/Location
Web Sched ASAP – $20/Month/Location
Integrated Texting
US, Puerto Rico, Canada: $5/month/location access fee plus $0.04 per outgoing message. Unlimited incoming messages (no per message fee).
Messages that exceed 160 characters are charged an additional $0.01 per 160 characters.
eConfirmations – $25/Month/Location
eReminders – Free for customers on support.
Web Forms – Free for customers on support.
Patient Portal – Free for customers on support.
Electronic Prescriptions
Provider Identity Proofing – $45 One Time Fee/Prescribing Provider
eRx Basic Version – $15/Month/Prescribing Provider/Location
eRx Comprehensive Version – $40/Month/Prescribing Provider/Location
Open Dental Software integrates with many business intelligence, cloud hosting, marketing, imaging, credit card processing, website building, dental systems, and other third-party programs and services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Blackford Dental, Chattanooga Dental Studio, McDonough Center for Family Dentistry
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Open Dental Software is an open source dental practice management software built with web-based features aimed at increasing productivity and efficiency, enhancing access for providers and patients, and improving patient experience.
All the data, details and statistics that we offered in this analysis were collated from official vendor sites, advertising resources available online, actual experience from real users as well as our individual hands-on use of each solution by a professional reviewer. We do our best to comprehensively test every service, therefore we not only examine it ourselves, but we also correlate our findings with experiences of other people from the B2B community.
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