Salesforce Field Service Lightning
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Management App
- Work Offline
- Vehicle Management
- Dispatching App for Customer Service Representatives and Dispatchers
- Mobile App for Drivers
- Route and Presence Scheduling
- Tracking and Tracing
- Location Management
- Tracking View
- User Management
- Customer Management
- Zone and Postal Code Management
- Customer Web Portal
- Real-Time System Access
- Customer Support
- Custom Site
- Price Set
- Reporting
- Price Modifier
- Billing Management
- Quick Search
- Import Data
- Dimensional Weight
- Custom User Designed Fields
- International Support
- Quick Quotes
- API
- Workflow Designer
- User-Friendly Interface
- Driver Tracking
- QuickBooks Integration
- Order Entry
- Messaging
- Mobile Device Support
- WAP Device Support for Non-Smartphone
- Smartphone Support
- Windows Mobile Support
- Stylus and Finger Capability
- Time Clock
- Status Color Coding
- Auto-Complete Data Entry
- Geocoding
- Zip Code-Based Mileage
- Two-Location Distance
- User Workload Control
- Unassigned Queue
- Assignment Queue
- POD Entry
- Customer Lookup
- COD
- Digital Signature Capture
- Barcode Scanning
- GPS
- Custom Home Screen
- Real-Time Data Access
- Customer Self-Dispatching
- Shipping Labels
- Waybills
- Bills of Lading
- Address Book
Pricing Info
Pricing Info
OnTime 360 offers three enterprise pricing packages. All of them include a 30-day satisfaction guarantee for a new account. There is no contract and no long-term commitments required. The site has a calculator for an estimated amount of how much you can save using the system. Additionally, they include the following basic features:
- Dispatching
- Order entry
- Messaging
- Pricing
- Tracking
- OnTime Mobile app
- Unlimited customer records
- Online and offline usage
- Unlimited email technical support
Standard – $34.95/month
- 2 users
- All basic features
- Built-in report customization
- GPS support
- Unlimited professional geocoding
- All editions of OnTime Mobile app
- GPS user tracking
- Barcode scanning support for OnTime mobile
- Unlimited email and telephone technical support
Professional – $99.95/month
- 6 users
- All basic and standard features
- Custom invoice for generating, sending, and posting
- Employee time clock
- Route stop scheduling
- Route stop pricing
- Payroll compensation reports
- QuickBooks integration
Enterprise – $199.95
- 13 users
- All basic, standard, and professional features
- API
- Analytics access
- Vehicle management
- Report authoring environment
- OnTime Web Services
- Customer Web Portal:
- Order entry
- Order tracking
- Order history
- Personal address book
- Shipping labels
- Data export
- HIPAA-Compliant features
- OnTime account and other software connection
- Secondary MS SQL Server Replication
Integrations
Integrations
The OpenTime API lets you connect your OnTime account to other software systems on the internet. Visit their website or contact technical support for more information. OnTime 360 also offers a direct and comprehensive integration to the following:
- QuickBooks
- Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Medstar Cabulance, Inc., DCS, Inc., Alero Worldwide
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust cloud-based software for delivery and courier businesses with advanced features to provide efficient, time-saving, and flexible solutions to dispatchers and customers.
Company Email
Contact No.
Company's Address
Vesigo Studios
821 O'Hare Parkway, Ste 101
Medford, OR 97504
USA
OnTime 360 Comparisons
Popular OnTime 360 Alternatives

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Pricing:
Starting from $50
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Push notifications
- Automatic real-time updates
- Day view
- Guided instructions
- Centralized knowledge hub
- Collaboration
- Contact database
- Service reports
- Barcode scanner
- Service contracts
- Maintenance plans
- Offline priming sync
- Customized mobile app
- Polygon mapping
- Routing
- Dispatching
- One-click scheduling optimization
- Crew scheduling
- Return merchandise
- Authorizations
- Asset tracking & management
- Inventory management
- Work order management
- Contractor management
- Reporting & dashboards
- Service history tracking
- Field payment collection
- Native Android and iOS apps
Pricing Info
For Managers/Employees
Mobile Employees
- Enterprise – $150/user per month (billed annually)
- Unlimited – $300/user per month (billed annually)
Dispatchers
- Enterprise – $150/user per month (billed annually)
- Unlimited – $300/user per month (billed annually)
Field Service Lightning Plus
- Enterprise – $200/user per month (billed annually)
- Unlimited – $350/user per month (billed annually)
For Contractors
- Contractor – $50/user per month (billed annually)
- Contractor Plus – $75/user per month (billed annually)
Integrations
Salesforce Field Service Lightning integrates with apps, systems, and data across the Salesforce cloud ecosystem, as well as third party apps and services for accounting, email, scheduling, help desk, and customer support, among others.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A field management solution designed to connect the in-office personnel with the field-based workforce. To that end, it provides smart and fast delivery of information within the platform. This removes the need for constant phone calls, thus making fieldwork more efficient.
Company Email
Contact No.
Company's Address
The Landmark © One Market St. Suite 300
San Francisco, CA 94105
United States
Salesforce Field Service Lightning Comparisons
Popular Salesforce Field Service Lightning Alternatives
It may not always be enough to just compare OnTime 360 and Salesforce Field Service Lightning against one another. While reliable tools, pricing and user reviews are all important and should be taken into account when making a final choice, you should also check out the recognition and awards merited by each software. Very often a less popular service may turn out to be an excellent choice that was distinguished with industry awards such as our Exceptional Customer Support Award which proves that despite lesser market presence it’s a worthy contender to the software that rule the market.
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