What is better OneDesk or Rescue by LogMeIn? Comparing OneDesk and Rescue by LogMeIn, it is possible to see which Help Desk Software product is the more suitable alternative. This means that your company can select the most productive and effective program. You can check the details, including available tools, pricing, plans offered by each vendor, offer terms, and more
We also let you check their total scores to know which one appears to be more suitable. OneDesk has 8.2 points for overall quality and 99% rating for user satisfaction; while Rescue by LogMeIn has 7.4 points for overall quality and N/A% for user satisfaction. Likewise, you can also assess which vendor is more reliable by sending an email inquiry to both vendors and see which company replies without delays.
In case you you need to quickly locate the optimal Help Desk Software according to our experts we recommend you try out the following solutions: Freshdesk, Salesforce Service Cloud, Zendesk.
Rescue by LogMeIn offers two distinct packages designed to address different needs and budgets. A free trial period is also offered for those who want to take Rescue for a spin.
Rescue by LogMeIn supports integrations with the following business systems and applications:
Salesforce.com
ServiceNow
ConnectWise
BoldChat
Zendesk
Autotask
FreshDesk
BMC Software
Spiceworks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fuji Xerox, Symantec, Geek Squad, Telenor
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful, easy-to-use remote support solution comprised of three main components: a Technician Console, a Customer Applet, and an Administration Center.
All the data, facts and experiences that we shared in this analysis were taken from official company pages, advertising content available online, actual experience from real users as well as our individual direct use of every product by an expert. We put a lot of effort to extensively examine every solution, as a result we not only study it on our own, but we also correlate our findings with experiences of other members from the SaaS community.
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