What is better OneDesk or HelpCrunch? When choosing the best Help Desk Software for your enterprise it is recommended that you assess the functions, prices, along with other critical data about the product and vendor. Here, you can examine the similarities and distinctions between OneDesk (overall score at 8.2 and user satisfaction at 99%) and HelpCrunch (overall score at 8.7 and user satisfaction at 100%).
You can also check out their specific modules, for example services, plans, pricing, conditions, etc. Similarly, analyze the terms carefully for information on extra charges, such as, setup cost, separate helpdesk support, upgrade fees, disk space fees, and other similar charges.
At the moment, the top products in our Help Desk Software category are: Salesforce Service Cloud, Freshdesk, Zendesk.
HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:
FB Messenger
Facebook
Twitter
Google+
WhatsApp
Viber
Telegram
Skype
Slack
WordPress
Magento
Google Tag Manager
Google Analytics
Shopify
Tumblr
Squarespace
PrestaShop
Jimdo
3dcart
SpaceCraft
OpenCart
Big Cartel
Fluid App
Drupal
Joomla
Zapier
Salesforce
Zendesk
Zoho
Mixpanel
Segment
Wix
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SE Ranking, StatCounter, Snovio
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.
When you pick a service that you are sure will be an actual asset for your team you shouldn’t simply limit yourself to what professionals have to say about it. In many cases personal experience with the app may change, depending on specific goals and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for each software to give you a quick overview of how actual users of OneDesk and HelpCrunch estimate their contact with the service. Our system is based on detailed analysis of product appearances on other sites, social media and blogs, so you will receive a full and reliable landscape of what other users think about every software. In this case OneDesk got a total satisfaction rating at 99% while for HelpCrunch 100% of users say they had an enjoyable experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
