What is better Oktopost or Birdeye? It’s a good idea to use our scoring system to give you a general idea which Reputation Management Software product is will work better for your company. For overall product quality, Oktopost received 8.5 points, while Birdeye gained 9.0 points. Meanwhile, for user satisfaction, Oktopost scored 100%, while Birdeye scored 97%.
Details about their features, tools, supported platforms, customer support, plus more are available below to give you a more correct review. Remember to choose only the features your business requires so as not to waste money for features that you won’t be using.
Our team put a lot of effort to review all popular Social Media Management Tools services available on the market, but among them these three caught our special attention: HubSpot Marketing Hub, monday.com, Meta Business Manager.
Oktopost’s social management suite is priced in accordance with customers’ requirements, organizational structure, and the number of user seats, social advocates, and social profiles. There is also the possibility to purchase additional features such as Twitter Insights and Automation integration.
Contact the vendor, and ask some of their trained experts to configure the right enterprise pricing package for their needs.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
All the data, information and statistics that we presented in this comparison were collated from official company websites, marketing content available online, real-life experience from real users as well as our personal everyday use of each software by an expert. We pay a lot of attention to extensively analyze every app, so we not only test it internally, but we also compare our observations with experiences of other people from the SaaS community.
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