Nutshell CRM provides tiered pricing across its Sales, Marketing, and Engagement suites. The Sales plans range from a basic Foundation level with a lead limit to an Enterprise option with extensive features and support. Access to Marketing and Engagement requires a Sales subscription, offering free basic tiers and more advanced paid Pro tiers with features like A/B testing and SMS. A free trial is available for all offerings.
Nutshell Sales
Foundation – $13 per user/month (yearly) or $19 per user/month (monthly)
- Unlimited storage, contacts & accounts
- Contact management and communication timelines
- Email and calendar sync
- Customizable single sales pipeline
- Free live support
- 100 active leads limit
- Free access to Nutshell Marketing and Engagement Foundation tier
Growth – $25 per user/month (yearly) or $32 per user/month (monthly)
- Everything in Foundation, plus:
- Activity and Email reports
- Sales and Activity quotas
- Pipeline stage goals
- Up to 25 custom fields
- No open leads limit
Pro – $42 per user/month (yearly) or $49 per user/month (monthly)
- Everything in Growth, plus:
- 5 customizable pipelines
- Sales automation
- Personal email sequences
- Full reporting suite, including Activity, Funnel, and Forecast reports
- Meeting scheduling software (lite version)
Business – $59 per user/month (yearly) or $67 per user/month (monthly)
- Everything in Pro, plus:
- Increased pipelines, territories, markets, teams and more
- Unlimited Notetaker usage (AI-powered speech-to-text transcription)
- Meeting scheduling software (full version)
- Audit log and changelog
- Send email templates directly from Gmail
Enterprise – $79 per user/month (yearly) or $89 per user/month (monthly)
- Everything in Business, plus:
- Unlimited pipelines
- Unlimited custom fields, teams, currencies, and territories
- Read-only SQL access
- Multiple currencies
- Free scheduled phone support
- API support
Nutshell Marketing
A Nutshell Sales subscription is required in order to have access to Nutshell Marketing
Foundation – $ 0 per company/month (monthly)
- Included with your Nutshell Sales Suite plan
- Website buyer journey
- Basic lead attribution
- Email marketing: Broadcasts, Newsletters & Drip campaigns (150 monthly trial sends included)
- No code email builder
- No code landing page builder (Nutshell branded)
Pro – $ 49 per company/month (monthly)
- Everything in Foundation, plus:
- A/B testing for email Broadcasts & Newsletters
- No code landing page builder
- Advanced lead attribution
- Higher limits on webforms
- SMS marketing (150 monthly credits included)
- Advanced forms and email marketing reporting
Nutshell Engagement
A Nutshell Sales subscription is required in order to have access to Nutshell Engagement
Foundation – $0 per user/month (monthly)
- Included with your Nutshell Sales Suite plan
- Unlimited access to Nutshell Chat during the beta period
- Allow website visitors to start chats with your team directly from your website
- Gather information about visitors through forms
- Assign Chat threads to the right agent
- Manage Chat threads and save every conversation for later
Pro – $ 16 per user/month (monthly)
- Everything in Foundation, plus:
- Hold personal, two-way conversations via Nutshell SMS
- Includes a local phone number for your business, so your whole team shares one phone number
- Send 150 free outbound messages per user
- Leverage SMS automation to send texts at the right points in your pipeline and more
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