Zoho CRM offers a free edition and per user subscription plans that are billed monthly or annually. All major cards, and bank or check transfers are accepted. There is also a great free trial plan that you can opt for. Choose from a list of SMB and Enterprise pricing plans mentioned below.
Free Edition – Up to 3 users, No credit card required.
- Leads
- Contacts
- Accounts
- Opportunities / Deals
- Tasks, events, call logs, and notes
- CRM views
- Advanced filters
- Status updates
- Direct messages
- Attach files to feeds
- Follow up rules
- Twitter, Facebook & Google+ integration
- 10 Email templates
- Email opt-out
- Free Email support
- Live Chat
- Several other features
Standard – $20/user/month (billed monthly) or $14/user/month (billed annually) plus tax, as applicable
- All features from Free Plan +
- Workflow rules
- Email insights
- Workflow conversion
- Tags and groups
- Scoring rules
- Webforms
- Sales forecasting
- Custom fields
- Roles and profiles
- Document library
- Charts and KPIs
- Secure, encrypted transmission
- Call center connectors
- Free Email, Live Chat and Toll-Free call support
- Paid support plans with a guaranteed response time of 1 hour maximum
Professional – $35/user/month (billed monthly) or $23/user/month (billed annually) plus tax, as applicable
- All Features from the Standard Plan +
- Social CRM
- Web-to-case forms
- Validation Rules
- Automatic Field Updates
- Webhooks
- Blueprint – Process management
- Macros
- Email integration
- Inventory management
- Google AdWords integration
- Sales signals – Real-time notifications
- Free Email, Live Chat and Toll-Free call support
- Paid support plan with a guaranteed response time of 1 hour maximum
Enterprise – $50/user/month (billed monthly) or $40/user/month (billed annually) plus tax, as applicable
- All Features from the Professional Plan +
- Multi-user portals
- Custom Modules and Buttons
- SalesInbox – Email for salespeople
- Canvas – Visual CRM view
- Auto Responders
- Email Parser
- Data Encryption
- Subforms
- Zia Voice – Conversational AI
- Conditional Fields
- Mobile SDK and App Distribution
- BI Tools – Target meters, Anomaly detectors, Predictive AI
- Free Email, Live Chat and Toll-Free call support
- Paid support plan with a guaranteed response time of 1 hour maximum
Ultimate – $65/user/month (billed monthly) or $52/user/month (billed annually) plus tax, as applicable
- All Features from other plans +
- Advanced customization
- Data enrichment
- Email sentiment
- Automation suggestions
- Enhanced storage
- Dedicated Database cluster
- Free Basic and Classic support
- Exclusive 30-day free trial
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