NobelBiz OMNI+
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Omnichannel Agent Interface
- Supervisor Dashboard
- Chat History
- Upgrade from IVR to DBR
- Predictive Algorithm
- Report
Pricing Info
Pricing Info
NobelBiz offers personalized pricing tailored to your unique business needs and goals. Our pricing plans are custom-designed, considering your specific requirements, team dynamics, and operational demands, ensuring a cost-effective solution that aligns with your contact center’s unique profile.
Integrations
Integrations
NobelBiz OMNI+ integrates with several business applications and systems including the following:
- Salesforce
- Zendesk
- Microsoft Dynamics 365
- SugarCRM
- FICO
- FootPrints
- Vtiger
- ServiceDeskPlus
- FreshDesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
NobelBiz OMNI+ is an omnichannel contact center solution specifically designed for remote work.
Company Email
info@nobelbiz.com
Contact No.
Company's Address
NobelBiz, Inc.
1545 Faraday Avenue, Suite 101, Carlsbad, CA 92008
USA
NobelBiz OMNI+ Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Actionable insight reports
- Add-ins and custom code compatible
- Case management and guided resolution
- Complete customer profiles
- Compliance management
- Cross-channel customer interaction history
- Custom policy automation tool
- Customer intent + content matching
- Customizable and pre-built reports and dashboards
- DIACAP, NIST, HIPAA, FISMA compliant
- Email support, live chat, and virtual assistants
- Facebook experience builder
- Knowledgebase creation and management
- Multi-channel social brand monitoring
- Multiple customer self-service tools
- Offer personalized, tailored services/advice
- Open API
- PCI Certified Cloud, Government Cloud for DoD
- Service Level and Change Management
- Unified multi-channel support
Pricing Info
Call Oracle Sales for a quote.
Pricing Features
- Annual cancellation option
- Fixed price multi-year contract
- Flex up/down licensing / usage
- Flexible upgrade schedules
- Money back guaranteed SLAs
Oracle Service Cloud offers the following pricing packages:
Standalone Chat Dynamic Agent Desktop
- From $90/seat
- Analytics
- App Builder Experience Designer
- Chat
- Chat Incident (Case) and Service Contract Management
- Cloud Platform
- Core Solution Components
- Feedback Cloud Service – Chat Surveys
- Knowledge
Standard Dynamic Agent Desktop
- From $110/seat
- Analytics
- App Builder Experience Designer
- Core Solution Components
- Dynamic Agent Desktop including: contextual workspaces, opportunity tracking, and mobile agent app
- Email Management Cloud Service
- Enhanced Cloud Platform
- Knowledge
- Multi-channel Incident (Case) and Service Contract Management
Enterprise Dynamic Agent Desktop
- From $140/seat
- Standard Edition
- Dynamic Agent Desktop including guided assistance
- Enhanced Cloud Platform
- Feedback
- Outreach
- Social Monitor
Enterprise Contact Center Dynamic Agent Desktop
- From $250/seat
- Enterprise Edition
- Chat
- Dynamic Agent Desktop including agent scripting and desktop workflow
- Enhanced Cloud Platform
- Product Registration
Integrations
Oracle Service Cloud offers open standard-based APIs to enable integration to your other systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, New Zealand Post, Air New Zealand, The University of Auckland
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Oracle Service Cloud comprises Oracle's RightNow suite of products that facilitate social, web, and contact center customer services.
Company Email
Contact No.
Company's Address
Oracle Corporation, 500 Oracle Parkway, Redwood Shores, CA 94065
Oracle Service Cloud Comparisons
Popular Oracle Service Cloud Alternatives
Almost as essential as features and customer support level are pricing plans provided by NobelBiz OMNI+ and Oracle Service Cloud. Although pricing should not be a deciding factor it’s without a doubt a key thing to consider. You should expect a flexible pricing package that can be adjusted to your business size and easily scaled up if your business expands. Be sure that you don’t select pricing plans that have additional tools that you won’t use and always try to get in touch with the vendor directly as big companies can frequently benefit from discounts. You should also try out a free trial or demo of each software to spend at least some time using it. It’s a valuable experience that doesn’t require you to invest any money and gives you a reliable overview of what it feels like to work with NobelBiz OMNI+ and Oracle Service Cloud.
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