What is better NinjaOne (Formerly NinjaRMM) or Rezolve.ai? Buying the ideal Customer Support Software product is all about cross-checking numerous solutions and identifying the top software for your specific needs. Our exclusive process provides you with an instant look at the general rating of NinjaOne (Formerly NinjaRMM) and Rezolve.ai. For total quality and performance, NinjaOne (Formerly NinjaRMM) scored 8.6, while Rezolve.ai scored 8.0. On the other hand, for user satisfaction, NinjaOne (Formerly NinjaRMM) earned 93%, while Rezolve.ai earned 95%.
Below it's also possible to check their functions, terms, plans, etc. to see which application will be more appropriate for your situation. An important feature to check is if the application can toggle on/off permissions on various types of users to protect any sensitive corporate data.
In the event you would like to quickly locate the more reliable IT Service Software according to our review team we suggest you try out one of these products: LiveAgent, Freshservice, Zendesk.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
You shouldn’t expect only a wide array of useful tools and scalable pricing from a popular Customer Support Software. Almost as essential as key features is a top-notch customer support. You want to make sure that if you have any questions about NinjaOne (Formerly NinjaRMM) or Rezolve.ai, or you face some problems, or maybe you’ll need to ask for a certain change or functionality beneficial to your company you can count on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are available. It’s also a significant advantage if you can enjoy personal training or at least a knowledge base you can use.
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