What is better NinjaOne (Formerly NinjaRMM) or BeAnywhere Support Express? Assessing products to find the best Help Desk Software doesn't have to be tough. On our review platform, we enable you to match NinjaOne (Formerly NinjaRMM) and BeAnywhere Support Express and right away evaluate their differences. We allow you to examine their functions, supported devices, level of support, pricing rates, terms, and many more.
You can also assess their overall score (8.6 for NinjaOne (Formerly NinjaRMM) vs. 7.2 for BeAnywhere Support Express) and overall customer satisfaction level (93% for NinjaOne (Formerly NinjaRMM) vs. 77% for BeAnywhere Support Express). Take your time and review your best options and determine which one is best for your company. You should also consider the software vendor’s credibility; are they reliable and will they still be around in the future?
We did our best to prepare reviews of all popular IT Service Software products offered out there, but among all the ones we reviewed these three caught our special attention: Zendesk, LiveAgent, Freshservice.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
In case you are still having doubts about which solution will perform best in your case it might be a sound idea to check out each service’s social metrics. These metrics are quite often a way to see how popular every product is and how large is its online presence.For instance, if you analyze NinjaOne (Formerly NinjaRMM) LinkedIn account you’ll see that they are followed by 2491 people. In case of BeAnywhere Support Express the number of followers on their LinkedIn page is 0.
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