What is better NinjaOne (Formerly NinjaRMM) or BeAnywhere Support Express? You have such a huge number of Help Desk Software alternatives in today’s market that choosing the right product is often overwhelming. On our comparison page, you can actually compare the tool, pricing terms, available plans, and more details of NinjaOne (Formerly NinjaRMM) and BeAnywhere Support Express.
You can also examine their score (8.6 for NinjaOne (Formerly NinjaRMM) vs. 7.2 for BeAnywhere Support Express) and user satisfaction level (93% for NinjaOne (Formerly NinjaRMM) vs. 77% for BeAnywhere Support Express). The scores and ratings provide you with a general idea how both of these software products perform. In addition, make sure if the solution can integrate with your current business apps to guarantee greater productivity.
We did our best to review all popular IT Service Software solutions that you can find out there, but among them these three deserved our special attention: Freshservice, Zendesk, LiveAgent.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
When you choose a solution that you believe will be an actual asset for your team you shouldn’t just focus on what experts have to say about it. Very often personal experience with the software will vary, depending on your own goals and requirements. This is why in our reviews we also give our User Satisfaction Rating for every product to give you an immediate impression of how actual users of NinjaOne (Formerly NinjaRMM) and BeAnywhere Support Express rate their experience with the service. Our system is based on advanced analysis of product mentions on other websites, social media as well as blogs, so you are going to obtain a comprehensive and credible landscape of what other people think about every software. In this example NinjaOne (Formerly NinjaRMM) has a total satisfaction rating at 93% while for BeAnywhere Support Express 77% of people claim they had a positive experience with it.
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