ngDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IBM’s Watson Tone Analyzer
- Live Performance Metrics
- Multichannel Support
- On-Call Schedules
- Ticket Management
- Auto-Escalation
- Monitors
- Notifications
- Triggers
- SLAs
- Team Inbox
- Workflows
- Custom Forms
Pricing Info
Pricing Info
ngDesk is a free-to-use support application, and there are no enterprise pricing plans to worry about. Here is what you get:
- IBM’s Watson Tone Analyzer
- Live Performance Metrics
- Multichannel Support
- On-Call Schedules
- Ticket Management
- Auto-Escalation
- Monitors
- Notifications
- Triggers
- SLAs
- Team Inbox
- Workflows
- Custom Forms
Integrations
Integrations
ngDesk offers a free web widget for a ticket submission form that integrates into a customer’s website. It also integrates with the following:
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ngDesk is a free, cloud-based customer support software that combines automated incident alerting and ticket management into one, easy to use application.
Company Email
support@ngdesk.com
Contact No.
Company's Address
400 North St., Paul Street
Dallas TX
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Simplified Spreadsheets
- Real-Time Team Synchronization
- Appointments
- Reminders
- Customization
- Built-in Email Marketing
- Email Opening Tracking
- One-Click Login with Google
- Scalability
- Collaboration
Pricing Info
Simple CRM System is available in a basic and an advanced payment plan:
Basic Plan – Free
- Up to 100 Spreadsheet Rows
- Unlimited Team Size
- Unlimited Reminders
- Unlimited Appointments
- Unlimited E-mails
- Real-time Team Synchronization
- Google Calendar Integration
- Track E-mail Opening
- Slack Integration
Advanced Plan – $10/user/month
- All in “Basic”
- Unlimited Spreadsheet Rows
- Phone and E-mail Support
- Remove Branding from E-mails
A free 14-days trial for the advanced plan is also available.
Integrations
Simple CRM Systems integrates with the following systems and applications:
- Slack
- Google Calendar
- Gmail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Simple CRM System is an out-of-the-box CRM with a friendly interface, which will allow you to perform all important CRM functions literally on a single spreadsheet.
Company Email
Company's Address
Tel Aviv
Israel
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All the data, details and opinions that we shared in this table were gathered from official company websites, advertising resources available online, real-life experience from real customers as well as our own direct use of every solution by a professional reviewer. We do our best to comprehensively examine every solution, therefore we not only test it on our own, but we also correlate our findings with opinions of other users from the SaaS community.
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