ngDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IBM’s Watson Tone Analyzer
- Live Performance Metrics
- Multichannel Support
- On-Call Schedules
- Ticket Management
- Auto-Escalation
- Monitors
- Notifications
- Triggers
- SLAs
- Team Inbox
- Workflows
- Custom Forms
Pricing Info
Pricing Info
ngDesk is a free-to-use support application, and there are no enterprise pricing plans to worry about. Here is what you get:
- IBM’s Watson Tone Analyzer
- Live Performance Metrics
- Multichannel Support
- On-Call Schedules
- Ticket Management
- Auto-Escalation
- Monitors
- Notifications
- Triggers
- SLAs
- Team Inbox
- Workflows
- Custom Forms
Integrations
Integrations
ngDesk offers a free web widget for a ticket submission form that integrates into a customer’s website. It also integrates with the following:
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ngDesk is a free, cloud-based customer support software that combines automated incident alerting and ticket management into one, easy to use application.
Company Email
support@ngdesk.com
Contact No.
Company's Address
400 North St., Paul Street
Dallas TX
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Full Website Study
- Custom Trained Agents
- Free Live Chat Software
- Zapier Integration
- Carry Forward Unused Chats
- Real-time Chat Transcripts
- Leads Forwarding by Email & SMS
- White Label Widget
- Advanced Customization
Pricing Info
Deskmoz offers fives product options to suit various needs and budgets. Contact them today to know more about their enterprise pricing information.
Economy – $199/month
- Up to 50 Chats
- Single Website
- 20 FAQs
- 24×7 (350+ days) Chat Agents
- Free Live Chat Software
- Zapier Integration
- Free Setup
- Carry Forward Unused Chats
- Real-time Chat Transcripts
- Leads Forwarding by Email & SMS
- White Label Widget
- Advanced Customization
Standard – $399/month
- All Economy features
- Up to 200 Chats
- Unlimited FAQs
- Full Website Study
- Custom Trained Agents
Professional – $699/month
- All Standard features
- Up to 500 Chats
- Multiple Websites (Up to 3)
Premium – $999/month
- All Professional features
- Up to 1000 Chats
- Multiple Websites (Up to 5)
Integrations
With the Zapier integration by DeskMoz, you can get all your DeskMoz data real-time copied to over 1,000 platforms, apps, and CRMs.
- Slack
- MailChimp
- Google Sheets
- Trello
- Gmail
- Asana
- and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
EvaChic.com, PetVu.ca
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
DeskMoz provides 24x7 (350+ days) Live Chat Operators for your Website for Lead Generation & Live Chat Support.
Company Email
sales@deskmoz.com
Contact No.
Company's Address
DeskMoz
609, 610 Mansarovar Plaza, Mansarovar
Jaipur 302019
India
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Popular DeskMoz Alternatives
When you test various CRM Software services you shouldn’t only analyze their features list and provided pricing plans. Pay attention to the fact that the software must be adjusted to your standards and business so the more flexible their offer the better. Check what OSes are supported by ngDesk and DeskMoz and be certain you will get mobile support for whatever devices you work on in your company. It may also be a good idea to examine which languages and geographies are supported, because this may be a key element for many firms.
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