CloudBerry Remote Assistant
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- IBM’s Watson Tone Analyzer
- Live Performance Metrics
- Multichannel Support
- On-Call Schedules
- Ticket Management
- Auto-Escalation
- Monitors
- Notifications
- Triggers
- SLAs
- Team Inbox
- Workflows
- Custom Forms
Pricing Info
Pricing Info
ngDesk is a free-to-use support application, and there are no enterprise pricing plans to worry about. Here is what you get:
- IBM’s Watson Tone Analyzer
- Live Performance Metrics
- Multichannel Support
- On-Call Schedules
- Ticket Management
- Auto-Escalation
- Monitors
- Notifications
- Triggers
- SLAs
- Team Inbox
- Workflows
- Custom Forms
Integrations
Integrations
ngDesk offers a free web widget for a ticket submission form that integrates into a customer’s website. It also integrates with the following:
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ngDesk is a free, cloud-based customer support software that combines automated incident alerting and ticket management into one, easy to use application.
Company Email
Contact No.
Company's Address
400 North St., Paul Street
Dallas TX
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Remote Desktop Access
- Encrypted Connection
- Text and Voice Chat
- FTP Connection
Pricing Info
CloudBerry Remote Assistant is a freeware software
Integrations
CloudBerry Remote Assistant integrates with the following business systems and applications:
- CloudBerry Managed Backup service
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A Windows software for remote control and desktop sharing. The solution is designed to quickly and securely access and control a remote desktop or server computer over the Internet.
Company Email
Contact No.
Company's Address
CloudBerry Lab.
1330 Avenue of the Americas,
Suite 23A, New York, NY 10019
USA
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Both ngDesk and CloudBerry Remote Assistant were evaluated by a group of independent B2B experts who prepared a detailed study of all important aspects of every app. Their total score was prepared by means of unique SmartScore system that gives an individual partial score to each element like: main features, customer support, mobile support, security, client satisfaction as well as market presence. We know useful features are not the only thing important to a business so we make an effort to pay attention to all facets of a product before coming up with its final score.
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