What is better Nectar Desk or CallVU? You can use our scoring system to help you get a general idea which Customer Support Software product is better for your business. For overall product quality, Nectar Desk earned 8.0 points, while CallVU earned 8.0 points. Meanwhile, for user satisfaction, Nectar Desk scored 97%, while CallVU scored 100%.
Information regarding their features, tools, supported platforms, customer service, plus more are provided below to provide you with a more versatile comparison. Don’t forget to choose only the features your company needs so you don’t waste resources for functions that you won’t be using.
In the event you need to quickly identify the optimal Call Center Software according to our experts we advise you check out these services: Zendesk, JustCall, Freshdesk Contact Center.
Nectar Desk offers an all-in-one enterprise pricing plan at $50 per user per month. Features include instant number purchasing, custom messages and music, custom business hours, call queues, interactive voice response (IVR), call recordings, your own IP/soft phone, omnichannel support, CRM integrations, live chat, and advanced analytics.
Nectar Desk integrates with the following business systems and applications:
Zendesk
Active Campaign CRM
Teamwork Desk
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Partizan Cloud, CanaFlora
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Nectar Desk is a tool that provides you all of the standard features of call center software: IVR, Extensions, Call Recordings, Local and Toll-Free numbers, and more.
CallVU can integrate with the following IVR systems and CRM platforms:
Avaya
Genesys
CISCO
Salesforce
Amdocs CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T Business Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
CallVU Digital Call Experience provides a digital engagement solution that consists of Visual AVR, Service Bots, and Agent-caller Collaboration capabilities.
The products compared on this page are only a sliver of our complete Customer Support Software category and you should keep in mind that there could be more reliable services out there. If you want to make sure you make the best possible choice for your company we strongly encourage you to compare more products first. It may also be a good idea to study our top 10 Customer Support Software ranking to learn which solutions are now the best ones and dominate the market.
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