What is better NABD System or Slaask? You have such a huge number of Customer Support Software choices in today’s market that choosing the right product may be confusing. On our comparison page, we let you evaluate the features, terms and conditions, available plans, and more details of NABD System and Slaask.
You can evaluate their score (7.2 for NABD System vs. 8.0 for Slaask) and user satisfaction level (99% for NABD System vs. 100% for Slaask). The scores and ratings provide you with a solid idea how both of these software products perform. Moreover, find out if the solution can integrate with existing business apps to promote greater productivity.
Currently, the leading solutions in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk .
Pricing: Starting from
$30
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
Unified Dashboard
Case Management tools
24/7 Service center
Productivity tools
Collaboration tools
Advanced Analytics and Insights
Mobility
Integrated Live Chat
Integration
Pricing Info
Pricing Info
NABD System provides a fully packed free edition and two paid plans.
Free Edition
Self Service Help Center
Capture Cases from email – 1 inbox
Capture Cases from Facebook – 1 page
Capture Cases from Twitter – 1 account
Live Chat – 3 agents
1StopDesk channel
Dynamic Routing Rules and automatic case assignment
Load Balancing across Agents/Users
Knowledge Base ( Public + Internal )
Basic SLA
Automatic Escalation notifications for SLA violation
Full life-cycle Case Management
Extended case management to front office and back office users
Extended case management to external entities
Basic Ticketing workflow
ISO Standard workflow
Case Assessment
Case Investigation
Root Cause Analysis
Corrective Action
Preventive Action
Customer Satisfaction & Feedback
Business hours and work schedule
Case Escalation
Automatic email notification
Convert Cases to KB articles
Add Public and private notes to cases
Export cases
Tasks multi-assignments
Next Best Action for Agents
Workflow Automation Rules
Multi-Language Support
Link Cases
MS Word correspondence template
email correspondence template
Facebook correspondence template
Twitter correspondence template
Manual and Automated correspondences
Corporate and Personal Customer Support
Preferred language interface
Social Media login ( FB – TW – g+)
Knowledge Base search
Provide Auto suggested solutions for customers
Customer dashboard
Custom case data scope for corporate customer users
Basic Reports
SSL encryption
Role Based Authorization
User Data Scope Management
User Access Rights management
Audit Log
Customer/Contact Profiling
User Profile Definition
User Group Definition
Multi Department Management
Product/Service Catalog
Product/Service Group definition
Hide contact information based on privacy settings
Maximum number of Agents – 3
User Dashboard
Executive Dashboard
Agent Calendar
Agent work queue
Reminder
To-do List
Follow up
Alerts
Agents Localization Support
user defined case views
Pre-defined responses
Quickly respond or add case notes from pre-defined templates to common service requests
Internal Live Chat
Mobile Optimized interface
Rebranding
Storage Quota – 5GB
Guided On-boarding Process
Self-service Full knowledge base
Email Support
Professional – $30/user/month
All Free features, plus:
Capture Cases from email – 3 inbox
Capture Cases from Facebook – 3 page
Capture Cases from Twitter – 3 account
Live Chat – Unlimited agents
Native mobile apps
Sentiment Analysis
5 Customized Reports & Analytics
Case Customization
8×5 Chat Support
8×5 Phone Support
Enterprise – $60/user/month
All Professional features, plus:
Capture Cases from email – Unlimited
Capture Cases from Facebook – Unlimited
Capture Cases from Twitter – Unlimited
Live Chat – Unlimited agents
Business Process Management(BPM) customization
Work Order Management
Whitelist
Tracking Website Online Visitors
20 Customized Reports & Analytics
Active Directory integration
Integration and Connectors
20 GB Storage Quota
24×7 Chat Support
24×7 Phone Support
Integrations
Integrations
NABD System features an extensive RESfil APIs for seamless integrations with the leading business systems and applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Alex Bureau, Power Jet, TRANS MISR
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A suite of customer service solutions that can be configured to deliver optimum customer support via multiple channels.
Company's Address
8 Sayadla Buildings, Smouha, No. 605, Alexandria, Egypt
Popular NABD System Alternatives
Pricing: Starting from
$16.94
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Visitor Identification
User Overview
File Sharing
Video Uploading
Live Chat
Unfurling Links
Centralized Database
Injecting Visitor Attributes to Messages
Adblocker Whitelisting Widget
Automated Interactions
Scheduling
Dedicated Messaging
Automated Redirection of Clients
Performance Analytics
Pre-Chat Questions
Text Formatting
Editing/Deleting Sent Text
Canned Responses
Auto-Cleaning
Mobile-Responsive Widget
Offline Mode
Notifications
Dedicated Channels for all Conversations
Widget Customization
Inquiries
Page Selection
Chart Backup
Emoticons & Simple Command
Easy Integration
Multilingual support
Set up a bot for your company
Screenshots
Chat background
Block a spam bot or a visitor
Define a max number of “concurrent chats” for each of your team member
Export chat transcripts
Display your role during the conversation
Know your lead/customer’s path in real time
Customize a notification sound on your lead/customer’s end
Make your chats emotional with GIFs
Select from docked/undocked web browser live-chat
Pricing Info
Slaask offers three different payment plans:
Starter – $16.94/month
Unlimited Team Members
Full Customization
Automatic Chat Dispatching
Real-Time Visitor Tracking
Elemental Analytics
SLA
1 Widget and 1 Trigger
Live Chat Support
Slaask’s Branding
60 Unique Communications
Growth – $49.94
Everything in Starter
Automated User Identification
5 Widgets & 5 Triggers
Full Analytics (with KPI)
Automated Team Member Presence
Minimal Slaask Branding (Your branding is emphasized)
24/5 Priority Support
300 Unique Conversations per month
Premium – $124.94
Everything in Growth
Unlimited Widgets
Unlimited Sub-Teams
Full White-Labeling
99.99% Up-Time Guaranteed
Avatars For Your Company’s Image
24/5 Worldwide Premium Support
1500 Unique Conversations per month
All prices are annual subscription prices. The company offers a free trial for every plan.
Integrations
Slaask integrates with the following systems and applications:
Slack Zendesk Salesforce Microsoft Dynamics Crm Hubspot Insightly Infusionsoft Oracle Crm On Demand Sap Sugarcrm Kayako OsTicket OTRS HESK Simple Ticket Spiceworks Request Tracker Freshdesk eTicket
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvard Medical School, SIGFOX, United Nations, Universite Paris
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Slaask is a customer service app for all Slack users, it enables you to chat with your leads and customers in real time, and directly from Slack.
Company's Address
2443 Fillmore St, # 380-7996
Popular Slaask Alternatives
It may not always be enough to just compare NABD System and Slaask against each other. Even though reliable functionalities, pricing and customer reviews are all important and should be taken into account when making a final choice, you should also check out the recognition and awards claimed by every software. Very often a less dominant product may turn out to be an amazing choice that was distinguished with SaaS awards such as our Experts’ Choice Award which reveals that despite smaller market popularity it’s a worthy contender to the products that dominate the market.
Page last modified
2025-08-29
