What is better MightyCall or CloudTalk? Getting the ideal Business Phone Systems product is all about cross-checking various solutions and determining the top software for your specific needs. Our unique process provides you with an instant look at the general rating of MightyCall and CloudTalk. For overall quality and performance, MightyCall scored 8.5, while CloudTalk scored 8.5. On the other hand, for user satisfaction, MightyCall earned 92%, while CloudTalk earned 100%.
Below it's also possible to check their functionalities, terms, plans, etc. to determine what application will be more appropriate for your needs. One key feature to check is whether the app lets you to enable/disable restrictions on various types of users to limit the exposure of any critical company data.
We know that not all people have enough time to examine a wide range of various products, so we prepared a list of suggestions that you may find useful. Our top selections for the Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
MightyCall’s Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management. Contact our committed support team for live onboarding or to ask any questions.
Take a look at the pricing details and select the best plan for your company:
MightyCall is a software tool that offers a toll-free or local phone number and secure call forwarding to any device, such as your existing smartphone, office, or VoIP phone.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
No Business Phone Systems will be perfect enough to solve all the needs of a specific team. While main features of MightyCall and CloudTalk should matter you should also thoroughly explore the integrations offered by a given service. Quote frequently your team will already be making use of various kinds of SaaS software in your company and it’s definitely wiser to opt for services that integrate well with each other. That way you will be able to be certain of a reliable exchange of data between your teams and apps, which can really reduce time wasted on migrating between one product and the other.
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