What is better MightyCall or CloudTalk? With a wide range of functions, pricing, conditions, and more to check, finding the right Business Phone Systems for your company is tricky. However by using our system, you can easily match the features of MightyCall and CloudTalk together with their general rating, respectively as: 8.5 and 8.5 for overall score and 92% and 100% for user satisfaction.
You can also evaluate them feature by feature and see which application is a more suitable fit for your enterprise. Remember to ask for a free trial first before opting in for a plan to experience how the program works in real scenarios.
We did our best to prepare reviews of all popular Call Center Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, JustCall, Freshdesk Contact Center.
MightyCall’s Call Center solution, with its customizable settings, is designed to fit your business communication needs. Experience effortless navigation through our modern interface loaded with innovative features for efficient call center management. Contact our committed support team for live onboarding or to ask any questions.
Take a look at the pricing details and select the best plan for your company:
MightyCall is a software tool that offers a toll-free or local phone number and secure call forwarding to any device, such as your existing smartphone, office, or VoIP phone.
CloudTalk offers basic and enterprise pricing packages. Contact the vendor for pricing information on their custom plan. A 14-day free trial is also available for you to get started (no credit card details required).
Starter – €25/user/month (billed monthly) or €20/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Call Flow Designer
Essential – €30/user/month (billed monthly) or €25/user/month (billed annually)
Unlimited inbound & intracompany calls
Click to call
Automated call distribution
Mobile app
Unlimited call queuing
International numbers (140+ countries)
Advanced analytics with unlimited history
Real-time client dashboard
One-to-one onboarding session
Integrations to other systems
Open API
Unlimited concurrent calls
Skill-based routing
Smart queueing
SMS/Text Messages
Expert – €50/user/month (billed monthly) or €40/user/month (billed annually)
CloudTalk integrates with the following business systems and applications:
Hubspot
Pipedrive
Salesforce
Zendesk
Freshdesk
LiveAgent
Helpscout
Intercom
Shopify
Bigcommerce
Magento
Microsoft Dynamics
Zoho CRM
Groove
Live Chat
Shoptet
Magento
Shopify
Bigcommerce
12 Integrations are planned for Q3/2019.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
DHL, Yves Rocher, Karcher
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An intuitive cloud-based call center software designed to enable businesses and organizations to deliver clear, responsive, and high-quality customer support to their clients. CloudTalk was designed with the needs of SMEs in mind. It is a highly flexible and customizable platform that can be tailored to your specific requirements.
Both MightyCall and CloudTalk were evaluated by a panel of independent B2B experts who carried out a detailed study of all crucial aspects of each solution. Their final score was prepared using our unique SmartScore algorithm that gives a separate partial score to each element including: main functionalities, client support, mobile support, security, customer satisfaction as well as media presence. We realize useful features are not the only factor essential to a business so we make an effort to pay attention to all facets of a app before giving it a final score.
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